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Vicidial Latest version - dispo url issue

PostPosted: Tue Feb 20, 2018 9:33 am
by vijaymuddu
Hi

Can anybody suggest vicidial stable version which can be used in production with less issues or without issues

Please suggest

Re: Vicidial stable version

PostPosted: Tue Feb 20, 2018 9:54 am
by mflorell
Most of our clients run a recent svn/trunk version. It's almost always stable in production.

Re: Vicidial stable version

PostPosted: Fri Feb 23, 2018 12:18 am
by vijaymuddu
Hi Mflorell

I have updated to latest trunk as suggested by you, but i am facing isssues with dispo url where i am not able to get data,below is the error which i am facing now

Code: Select all
                                                                                                                                                       
+----------------------+---------------------+--------------+----------+----------------------------------------------------------------------------------+----------------------------------------------------------------------------------+
| UNIQUE ID            | URL DATE            | URL TYPE     | RESP SEC | URL                                                                              | URL RESPONSE                                                                     |
+----------------------+---------------------+--------------+----------+----------------------------------------------------------------------------------+----------------------------------------------------------------------------------+
|                      | 2018-02-23 10:11:00 | dispo        | 5        | http://rarcl.investmentz.com/loan-crm/index.php/api/customer/callinfo?lead_id=27 | Fri, 23 Feb 2018 10:11:05 +0530| |
|                      |                     |              |          | &campaign=RARCL&agent=akshays&uniqueid=&phone=8850348681&recordingid=81&filename | DB - Line=193 -                             |
|                      |                     |              |          | =--A--filename--B--&start_epoch=--A--start_epoch--B--&status=--A--status--B--&le |                                                                                  |
|                      |                     |              |          | ngth=--A--talktime--B--                                                          |                                                                                  |
+----------------------+---------------------+--------------+----------+----------------------------------------------------------------------------------+----------------------------------------------------------------------------------+



It says
PHP ERROR: Type=8 - Message=Undefined variable: File=/var/www/html/agc/functions.php DB - Line=193 - File=/var/www/html/agc/functions.php

On line 193 i can see the below code
$stmt = "SELECT count(*) FROM vicidial_live_agents where user='$user';";
$rslt=mysql_to_mysqli($stmt, $link);
line 193 if ($DB) {echo "$stmt\n";}
$mvla_ct = mysqli_num_rows($rslt);
if ($mvla_ct > 0)



Version details are as below

Version: 2.14b0.5
SVN Version: 2875
DB Schema Version: 1528
DB Schema Update Date: 2018-02-17 02:30:02
Password Encryption: DISABLED - S1 - C1
Auto User-add Value: 1101
Recording Prompt Count: 0
Install Date: 2018-02-17
Phone Codes: 4336 - 170352 - 0 - 0 - 0 - 0 - 0
Today System Stats: 13 - 1 - 5 - 8 - 1 - 2
Use Non-Latin: HELP
Enable Languages: HELP
Language Method: HELP
Webroot Writable: HELP
Agent Disable Display: HELP
Clear Frozen Calls: HELP
Allow SIPSAK Messages: HELP
Admin Modify Auto-Refresh: HELP

Please can you help me to fix it

Re: Vicidial Latest version - dispo url issue

PostPosted: Fri Feb 23, 2018 7:11 am
by mflorell
Did you follow the UPGRADE document instructions and update the database schema?

Re: Vicidial Latest version - dispo url issue

PostPosted: Fri Feb 23, 2018 8:41 am
by vijaymuddu
Yes I followed step by step instructions and upgraded the schema

How can i verify the schema
Any thing I need to check apart from schema

Re: Vicidial Latest version - dispo url issue

PostPosted: Sun Feb 25, 2018 2:27 pm
by vijaymuddu