8369 exten not transfer calls to agents

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8369 exten not transfer calls to agents

Postby Invictus » Fri Mar 23, 2018 2:01 pm

When campaign routing exten is 8369, calls are not transfering to agents. Before updating to asterisk 13, it was working correctly with asterisk 11.

Code: Select all
Asterisk 13.19.0-vici, Copyright (C) 1999 - 2014, Digium, Inc. and others.
Created by Mark Spencer <markster@digium.com>
Asterisk comes with ABSOLUTELY NO WARRANTY; type 'core show warranty' for details.
This is free software, with components licensed under the GNU General Public
License version 2 and other licenses; you are welcome to redistribute it under
certain conditions. Type 'core show license' for details.
=========================================================================
Connected to Asterisk 13.19.0-vici currently running on crm (pid = 1716)
  == SRTCP unprotect failed because of authentication failure
  == SRTCP unprotect failed because of authentication failure
  == SRTCP unprotect failed because of authentication failure
  == Manager 'sendcron' logged on from 185.198.75.138
  == Manager 'sendcron' logged off from 185.198.75.138
    -- Remote UNIX connection
    -- Remote UNIX connection disconnected
  == Manager 'sendcron' logged on from 185.198.75.138
  == SRTCP unprotect failed because of authentication failure
  == Manager 'sendcron' logged on from 185.198.75.138
    -- Called 18xxxxxxxxxxxx@default
    -- Executing [18xxxxxxxxxxxx@default:1] AGI("Local/18xxxxxxxxxxxx@default-00000000;2", "agi://127.0.0.1:4577/call_log") in new stack
    -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=TESTKM1))
    -- <Local/18xxxxxxxxxxxx@default-00000000;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
    -- Executing [18xxxxxxxxxxxx@default:2] Dial("Local/18xxxxxxxxxxxx@default-00000000;2", "SIP/xxxxxxxxxxxx@yyyyyyyyyyyy,,tToR") in new stack
  == Using SIP RTP CoS mark 5
    -- Called SIP/xxxxxxxxxxxx@yyyyyyyyyyyy
    -- Local/18xxxxxxxxxxxx@default-00000000;1 is ringing
       > 0x7f0f20015a00 -- Strict RTP learning after remote address set to: xx.xx.xx.xx:7952
    -- SIP/yyyyyyyyyyyy-00000001 is making progress passing it to Local/18xxxxxxxxxxxx@default-00000000;2
    -- Local/18xxxxxxxxxxxx@default-00000000;1 is making progress
  == SRTCP unprotect failed because of authentication failure
  == SRTCP unprotect failed because of authentication failure
  == Manager 'sendcron' logged off from 185.198.75.138
  == SRTCP unprotect failed because of authentication failure
  == SRTCP unprotect failed because of authentication failure
  == SRTCP unprotect failed because of authentication failure
       > 0x7f0f20015a00 -- Strict RTP learning after remote address set to: xx.xx.xx.xx:7952
    -- SIP/yyyyyyyyyyyy-00000001 answered Local/18xxxxxxxxxxxx@default-00000000;2
    -- Local/18xxxxxxxxxxxx@default-00000000;1 answered
    -- Executing [138369@default:1] AGI("Local/18xxxxxxxxxxxx@default-00000000;1", "agi-VDAD_local_optimize.agi,V3232023030004793991") in new stack
    -- Channel SIP/yyyyyyyyyyyy-00000001 joined 'simple_bridge' basic-bridge <288dc39e-6223-48a8-bf4e-cbd4f58cc8b3>
    -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_local_optimize.agi
    -- Channel Local/18xxxxxxxxxxxx@default-00000000;2 joined 'simple_bridge' basic-bridge <288dc39e-6223-48a8-bf4e-cbd4f58cc8b3>
    -- <Local/18xxxxxxxxxxxx@default-00000000;1>AGI Script agi-VDAD_local_optimize.agi completed, returning 0
    -- Executing [138369@default:2] Wait("Local/18xxxxxxxxxxxx@default-00000000;1", "2") in new stack
  == Manager 'sendcron' logged on from 185.198.75.138
    -- Channel SIP/yyyyyyyyyyyy-00000001 left 'simple_bridge' basic-bridge <288dc39e-6223-48a8-bf4e-cbd4f58cc8b3>
    -- Executing [8369@default:1] AGI("SIP/yyyyyyyyyyyy-00000001", "agi://127.0.0.1:4577/call_log") in new stack
    -- Channel Local/18xxxxxxxxxxxx@default-00000000;2 left 'simple_bridge' basic-bridge <288dc39e-6223-48a8-bf4e-cbd4f58cc8b3>
  == Spawn extension (default, 18xxxxxxxxxxxx, 2) exited non-zero on 'Local/18xxxxxxxxxxxx@default-00000000;2'
    -- Executing [h@default:1] AGI("Local/18xxxxxxxxxxxx@default-00000000;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----14-----0-----SIP 200 OK)") in new stack
    -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=TESTKM1))
    -- <SIP/yyyyyyyyyyyy-00000001>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
    -- Executing [8369@default:2] AMD("SIP/yyyyyyyyyyyy-00000001", "2000,2000,1000,5000,120,50,4,256") in new stack
    -- AMD: SIP/yyyyyyyyyyyy-00000001 (N/A) (N/A) (Fmt: slin)
    -- AMD: initialSilence [2000] greeting [2000] afterGreetingSilence [1000] totalAnalysisTime [5000] minimumWordLength [120] betweenWordsSilence [50] maximumNumberOfWords [4] silenceThreshold [256] maximumWordLength [5000]
  == SRTCP unprotect failed because of authentication failure
  == Manager 'sendcron' logged off from 185.198.75.138
  == Manager 'sendcron' logged off from 185.198.75.138
    -- <Local/18xxxxxxxxxxxx@default-00000000;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----14-----0-----SIP 200 OK) completed, returning 0
  == Spawn extension (default, 138369, 2) exited non-zero on 'Local/18xxxxxxxxxxxx@default-00000000;1'
[Mar 23 20:23:18] WARNING[2434][C-00000002]: func_hangupcause.c:140 hangupcause_read: Unable to find information for channel
    -- Executing [h@default:1] AGI("Local/18xxxxxxxxxxxx@default-00000000;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------------)") in new stack
    -- <Local/18xxxxxxxxxxxx@default-00000000;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------------) completed, returning 0
  == SRTCP unprotect failed because of authentication failure
  == SRTCP unprotect failed because of authentication failure
  == SRTCP unprotect failed because of authentication failure
  == SRTCP unprotect failed because of authentication failure
    -- AMD: Channel [SIP/yyyyyyyyyyyy-00000001]. HANGUP
    -- Executing [h@default:1] AGI("SIP/yyyyyyyyyyyy-00000001", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------------SIP 200 OK)") in new stack
    -- <SIP/yyyyyyyyyyyy-00000001>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------------SIP 200 OK) completed, returning 0
 



----------------
Vicibox 8.0.1
VERSION: 2.14-661a
BUILD: 180222-0017
Asterisk 13.19.0-vici
Invictus
 
Posts: 16
Joined: Wed Dec 28, 2016 9:49 am

Re: 8369 exten not transfer calls to agents

Postby kumar2arbind » Mon Apr 16, 2018 5:08 am

Executing [138369@default:2] Wait("Local/18xxxxxxxxxxxx@default-00000000;1", "2") in new stack
== Manager 'sendcron' logged on from 185.198.75.138
-- Channel SIP/yyyyyyyyyyyy-00000001 left 'simple_bridge' basic-bridge <288dc39e-6223-48a8-bf4e-cbd4f58cc8b3>
-- Executing [8369@default:1] AGI("SIP/yyyyyyyyyyyy-00000001", "agi://127.0.0.1:4577/call_log") in new stack

It seems it not going to correct context,do you have any dialplan with _X. in your default context.
what is 138369 ?
kumar2arbind
 
Posts: 27
Joined: Mon Aug 29, 2016 2:01 am


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