download list and separate my cb only from generic cb

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download list and separate my cb only from generic cb

Postby davide.filippi » Wed May 30, 2018 9:50 am

Hi all,
I have a campaign with the statuses 100 - My callback and 102 - Generic callback.
In both statuses I know I have to tick the "my callbacks only" flag if I want this lead belong to my callbacks.
When i download a list from detail list - "click here to download this list" I see some lead with status CBHOLD, some with status 100 and some with status 101.

What is the difference? How can I separate leads belongs to callbacks only (or, more easy, with recipient "useronly") from leads with recipient "anyone".

Thanks in advance


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Re: download list and separate my cb only from generic cb

Postby mflorell » Wed May 30, 2018 11:59 am

Go to your Modify User page and click on the link at the bottom "Callback holds for this user"
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