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How to use agent debugging
Posted:
Tue Jun 12, 2018 10:00 amby dspaan
I have set the agent debug field in system settings to the userid of the agent i want to monitor and checked in the admin utilities>agent debug page after doing a manual dial test call but it says *** NO RECORDS FOUND ***
Do i need to configure something else in order to use this?
Re: How to use agent debugging
Posted:
Tue Jun 12, 2018 10:09 amby mflorell
At this point, I just set the field to "1", since I haven't run into any issues with load because of the agent debug logging. Mostly since the system will purge anything over 7 days old every night. It should work setting the ID of the agent, although I have not tested that in all cases, like using alphabetic user IDs.
Re: How to use agent debugging
Posted:
Tue Jun 12, 2018 10:20 amby dspaan
My bad, i was looking at the debug page for another server (OOPS). I had to many tabs open. It's working just fine, with the userid as well as with setting 1.