GROUP MISSING :(

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

GROUP MISSING :(

Postby cvillarreal77 » Fri Jul 27, 2018 4:32 pm

HY.

i have vicibox 7.03 cluster version , and i observed in user stats page this for several users:



OUTBOUND CALLS FOR THIS TIME PERIOD: (10000 record limit) [DOWNLOAD]
# DATE/TIME LENGTH STATUS PHONE CAMPAIGN GROUP LIST LEAD HANGUP REASON
15 7/27/2018 18:05 127 Contes xxxxxxxx SPECIAL GROUPSPECIAL 303 2199291 AGENT
16 7/27/2018 18:04 0 Nocont xxxxxxxx SPECIAL GROUPSPECIAL 303 2199280 AGENT
17 7/27/2018 18:02 33 Nocont xxxxxxxx SPECIAL GROUPSPECIAL 303 2199281 CALLER
18 7/27/2018 18:01 -17982 Nocont xxxxxxxx SPECIAL 303 2199281 AGENT
19 7/27/2018 18:01 -17986 Nocont xxxxxxxx SPECIAL 303 2199281 AGENT
20 7/27/2018 17:58 134 Contes xxxxxxxx SPECIAL GROUPSPECIAL 303 2199445 AGENT

many calls don´t show the group of the campaign, i edit many values for security :)

someone know why show this ? :(

i need that the correct group appear in the report :)

:( :( :( :(
cvillarreal77
 
Posts: 92
Joined: Wed Dec 16, 2015 3:38 pm

Re: GROUP MISSING :(

Postby dspaan » Sat Aug 04, 2018 3:54 pm

It's better to show a screenshot instead of sceenpaste. What exactly are you missing?
Regards, Dennis

Vicibox 9.0.1
Version: 2.14b0.5
SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
dspaan
 
Posts: 1374
Joined: Fri Aug 21, 2009 1:40 pm
Location: The Netherlands


Return to Support

Who is online

Users browsing this forum: No registered users and 64 guests