Thousands of minutes of unknown calls
Posted: Thu Aug 02, 2018 5:57 pmHi support,
just wanna ask about thousands of minutes of unknown calls, all of the sudden our monthly voip bill became 66K minutes where in our average monthly bill is less than 10K minutes only, when we checked we've found unknown destination numbers "17127755736" that has calls more then 4K seconds, allot of destination number that started at "1712775xxxx" has high in number of seconds. but when we try to search that number in vicidial admin that number doesn't exist in the system or our leads but in cdr table they are. Can you help me why and how this happened or what are the possible causes and how to prevent that from happening again? thank you
VICIDIAL VERSION: 2.14-644a
BUILD: 171130-0036
Asterisk Version: 11.25.3-vici
just wanna ask about thousands of minutes of unknown calls, all of the sudden our monthly voip bill became 66K minutes where in our average monthly bill is less than 10K minutes only, when we checked we've found unknown destination numbers "17127755736" that has calls more then 4K seconds, allot of destination number that started at "1712775xxxx" has high in number of seconds. but when we try to search that number in vicidial admin that number doesn't exist in the system or our leads but in cdr table they are. Can you help me why and how this happened or what are the possible causes and how to prevent that from happening again? thank you
VICIDIAL VERSION: 2.14-644a
BUILD: 171130-0036
Asterisk Version: 11.25.3-vici