Issue with Audio Store

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Issue with Audio Store

Postby ayan07 » Fri Sep 28, 2018 7:30 am

Hi There,

I cant open "Audio File List" as its got hanged every time i click into it and same thing happening when i try to select ivr file from Survey menu.
Its like freezing/hanging and nothing coming up.

Central Sounds Control Active is 1 and Sounds Web Server ip is same as dialer ip .

My Sounds Web Directory: wtvd8h32gv1n3n6v7ht3yfq1cf7zgn and I created folder by using random words and also assign permission into it.Also tried command /usr/share/astguiclient/ADMIN_audio_store_sync.pl --upload from cli but no result as of now ...

Please Advise with further troubleshooting steps ...

Thanks in Advance...

Roy
ayan07
 
Posts: 27
Joined: Mon Jul 23, 2018 8:21 am

Re: Issue with Audio Store

Postby ayan07 » Thu Oct 04, 2018 8:41 am

any update on this issue ?

can anyone please advise me what could be the further troubleshooting steps ?
ayan07
 
Posts: 27
Joined: Mon Jul 23, 2018 8:21 am

Re: Issue with Audio Store

Postby sip-puppy » Thu Oct 04, 2018 10:39 am

if you do a wget to the store using the URL you entered into "Sounds Web Server" in the system settings do you get an error?

Also try
Code: Select all
/usr/share/astguiclient/ADMIN_audio_store_sync.pl --debug
for a more verbose output
sip-puppy
 
Posts: 8
Joined: Tue Oct 02, 2018 1:00 pm


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