inbound to voicemail

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inbound to voicemail

Postby mcdeeiis » Thu Oct 04, 2018 5:32 am

I want to do the following settings:

1. When a customer calls in and if it is after hours then a Message should be played and should then be routed to a general VM.
2. When a customer calls in and if no one is available in Queue then a Message should be played and then be routed to a general VM.
3. When a customer calls in, a Message should be played and should then be routed to a general VM.

Any help is appreciated.
1 DB + WEB
3 Asterisk
Vicidial 2.14-853a
BUILD: 220328-142
Asterisk 13.38.2-vici
/usr/src/astguiclient/trunk
Path: .
Working Copy Root Path: /usr/src/astguiclient/trunk
URL: svn://svn.eflo.net/agc_2-X/trunk
Revision: 3592
mcdeeiis
 
Posts: 37
Joined: Fri Oct 07, 2011 10:31 am

Re: inbound to voicemail

Postby mcdeeiis » Thu Oct 04, 2018 6:06 am

Or
is there is way to suppress the playing of digits(of the selected extension)? See the example below... I only need it to play the BEEP. How can I skip the "digits" and the "unavailable" audio message?


-- <SIP/avoxi-0000001e> Playing 'vm-theperson.gsm' (language 'en')
[Oct 4 16:35:39] -- <SIP/avoxi-0000001e> Playing 'digits/4.gsm' (language 'en')
[Oct 4 16:35:39] -- <SIP/avoxi-0000001e> Playing 'digits/5.gsm' (language 'en')
[Oct 4 16:35:40] -- <SIP/avoxi-0000001e> Playing 'digits/0.gsm' (language 'en')
[Oct 4 16:35:41] -- <SIP/avoxi-0000001e> Playing 'digits/1.gsm' (language 'en')
[Oct 4 16:35:42] -- <SIP/avoxi-0000001e> Playing 'digits/0.gsm' (language 'en')
[Oct 4 16:35:42] -- <SIP/avoxi-0000001e> Playing 'vm-isunavail.gsm' (language 'en')
[Oct 4 16:35:44] -- <SIP/avoxi-0000001e> Playing 'beep.gsm' (language 'en')
1 DB + WEB
3 Asterisk
Vicidial 2.14-853a
BUILD: 220328-142
Asterisk 13.38.2-vici
/usr/src/astguiclient/trunk
Path: .
Working Copy Root Path: /usr/src/astguiclient/trunk
URL: svn://svn.eflo.net/agc_2-X/trunk
Revision: 3592
mcdeeiis
 
Posts: 37
Joined: Fri Oct 07, 2011 10:31 am



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