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covarrubiasgg wrote:1) The actual status is CALLBK I did not customize that, that is how Vicidial dispo the callbacks when they reach LIVE.
2) I added CALLBK to the dial status but it used to work without that because it used to work like the lead recycling, it was added to the hopper in a different way Than Standard, anyway once I added the dial status it doesn't work, I need to reset the list on order to the callback to be dialed but thats not the way scheduled callbacks should work.
3) This is a call center where I have permission to experiment with this específic cluster, we do it so often because is the only way to test on production new features and use them in other campaigns.
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