Time Synch Error

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Time Synch Error

Postby IanGP » Mon Feb 11, 2019 6:50 am

Hi There,

VERSION: 2.14-697a
BUILD: 190121-2019
Installer: Vicibox 8.12
Asterisk: 1.4.21.2

On a fresh install, all goes well until start logging in as users to test outbound calls.
Immediate "There is a time synchronization problem with your system, please tell your system administrator"

Have checked timezones, GMT offsets, hardware clock, synchronised with NTP server, still having a problem.

Doing a comparison between this and a couple of other successful installations, I notice a difference in Asterisk versions.
The problem server - Asterisk version 1.4.21.2 (displayed under server, however 13.21.1-vici via cli)
Good Server - Asterisk version 13.21.1-vici

Any advice?

Thanks
IanGP
IanGP
 
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Re: Time Synch Error

Postby IanGP » Mon Feb 11, 2019 8:32 am

Looks like copying the asterisk version from CLI, into Sever > Asterisk Version fixes the issue
I'm leaving this open for a day to make 100% that the issue has been resolved.
Cheers
IanGP
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Posts: 12
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Re: Time Synch Error [Resolved]

Postby IanGP » Tue Feb 12, 2019 2:49 am

Well, it's been a day, and no further Time Sync errors.

Copying the asterisk version from CLI, into Sever > Asterisk Version fixes the issue
IanGP
 
Posts: 12
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Re: Time Synch Error

Postby williamconley » Tue Feb 12, 2019 6:20 pm

Good postback. Let me guess: You built a new server and then moved your db from the old server into it, and then upgraded.

BUT: you didn't modify admin->servers to account for the fact that this new server had a different asterisk version?

Probably a good idea to review all the settings in admin->servers and admin->system settings to be sure everything is correct. Any references to server ip, for instance, may not have been updated (VM server? sounds server?).
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