Carrier And Phone issue

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Carrier And Phone issue

Postby cthax » Fri Feb 15, 2019 10:55 am

Hi sorry if a post this topic wirthout necassary info

i can call with xlite without vicidial with this settings below. (from Turkey to Germany) without 00 .I mean i call with xlite "4912345679" and it works

Image

or http://prntscr.com/mn8bmx

And when i try to intergrate this setting to vicidial i go to admin-> Carrier Add Carrier as in below

Image

Or http://prntscr.com/mn8c77

and then i try to set it on admins->phones as below

Image

or https://i.hizliresim.com/lq4gBJ.png

and finaly try to set the xlite (for the agent) as below

Image

or https://i.hizliresim.com/V9BJ2Z.png


But it's not working
What i am doing wrong?
Last edited by cthax on Tue Feb 19, 2019 10:13 am, edited 1 time in total.
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Re: Carrier And Phone issue

Postby dspaan » Fri Feb 15, 2019 5:18 pm

Can't see your screenshots.
Regards, Dennis

Vicibox 8.1.2
Version: 2.14b0.5
SVN Version: 3058
DB Schema Version: 1561
Build: 181116-1133
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Re: Carrier And Phone issue

Postby williamconley » Fri Feb 15, 2019 7:07 pm

1) Welcome to the Party! 8-)

2) As you are obviously new here, I have some suggestions to help us all help you:

When you post, please post your entire configuration including (but not limited to) your installation method (7.X.X?) and vicidial version with build (VERSION: 2.X-XXXx ... BUILD: #####-####).

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "manual/from scratch" you must post your operating system with version (and the .iso version from which you installed your original operating system) plus a link to the installation instructions you used. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600
Vicidial Installation and Repair, plus Hosting and Colocation
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Re: Carrier And Phone issue

Postby cthax » Mon Feb 18, 2019 2:13 am

williamconley wrote:1) Welcome to the Party! 8-)

2) As you are obviously new here, I have some suggestions to help us all help you:

When you post, please post your entire configuration including (but not limited to) your installation method (7.X.X?) and vicidial version with build (VERSION: 2.X-XXXx ... BUILD: #####-####).

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "manual/from scratch" you must post your operating system with version (and the .iso version from which you installed your original operating system) plus a link to the installation instructions you used. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600




Thanks for welcome :)

I Hope the info below is helpfull what i know is: Opensuse Leap 42.3 - Kernel 4.4.172-86-default (tty1) Vicibox v.8.1.2 181002 VERSION: 2.14-697a
BUILD: 190121-2019
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Re: Carrier And Phone issue

Postby cthax » Mon Feb 18, 2019 2:13 am

dspaan wrote:Can't see your screenshots.



Hi, can you check again please
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Re: Carrier And Phone issue

Postby williamconley » Mon Feb 18, 2019 3:13 am

cthax wrote:
dspaan wrote:Can't see your screenshots.



Hi, can you check again please

you didn't change anything. it's just the word "image". lol
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Re: Carrier And Phone issue

Postby cthax » Mon Feb 18, 2019 12:41 pm

i can see all images and i thought its an issue about browser etc. thats way i am asking check again.

and i added my version infos etc i hope its helpfull to define the issue i have face
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Re: Carrier And Phone issue

Postby williamconley » Mon Feb 18, 2019 1:22 pm

Those images are permission based. Nobody else can see them. So all we get is "image"
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Re: Carrier And Phone issue

Postby cthax » Tue Feb 19, 2019 10:14 am

williamconley wrote:Those images are permission based. Nobody else can see them. So all we get is "image"



I've added the links of each image below the image. thank you for your patience
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Re: Carrier And Phone issue

Postby williamconley » Tue Feb 19, 2019 12:56 pm

1) Last two images still no permission to view

2) When you dial directly from the soft phone, it determines the caller id name and number. But when you dial from that same phone through asterisk, asterisk determines the caller id name and number. If the phone is generated by admin->phones in Vicidial, then the caller ID name and phone for a manual dial directly from the phone is from that admin->phones entry. Which is often set to "0000000000" and disallowed by many carriers as an obviously fake phone number. The same concept applies to the caller id name field during manually dialed calls direct from the phone.
Vicidial Installation and Repair, plus Hosting and Colocation
SugarCRM integration - Customization and Add-ons - We Bring It All Together.
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Re: Carrier And Phone issue

Postby cthax » Mon Feb 25, 2019 7:36 am

williamconley wrote:1) Last two images still no permission to view

2) When you dial directly from the soft phone, it determines the caller id name and number. But when you dial from that same phone through asterisk, asterisk determines the caller id name and number. If the phone is generated by admin->phones in Vicidial, then the caller ID name and phone for a manual dial directly from the phone is from that admin->phones entry. Which is often set to "0000000000" and disallowed by many carriers as an obviously fake phone number. The same concept applies to the caller id name field during manually dialed calls direct from the phone.



Thanks for detailed answer buyt i know now how important are the images in the post :)


3. photo was https://www.teknolojice.com/wp-content/ ... lq4gBJ.png

and last photo https://www.teknolojice.com/wp-content/ ... V9BJ2Z.png


Can you give an advise depend on the photos above

because i already give an valid caller id (in the image its an fake but i entry the correct in the dialer)

Thanks for your best
cthax
 
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Location: Türkiye

Re: Carrier And Phone issue

Postby williamconley » Tue Feb 26, 2019 3:31 pm

OK: So you have a callerid for the phone. Cool. Now what about the carrier connection settings and Asterisk CLI output during an attempted call?
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Re: Carrier And Phone issue

Postby cthax » Mon Mar 11, 2019 10:03 am

Hi how and where can i check this
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Re: Carrier And Phone issue

Postby williamconley » Mon Mar 11, 2019 11:49 am

asterisk -R
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