Monitor missed on-hook calls

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Monitor missed on-hook calls

Postby dspaan » Sat Apr 27, 2019 1:16 pm

We noticed some drops last night for an ingroup and wanted to know if the remote on-hook agent that was logged in actually got offered some calls but failed to answer them. Is there a way to see this in a report or another stats page or log maybe?
Regards, Dennis

Vicibox 9.0.1
Version: 2.14b0.5
SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
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Re: Monitor missed on-hook calls

Postby williamconley » Sat Apr 27, 2019 2:25 pm

definitely visible in the asterisk messages log when the ring was sent. also likely available in several astguiclient logs if they are set to log.
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