1- I cannot get live calls. In other words I am not able to listen live calls of my agents
2- I am not able to barge any live calls. In other words I should be able to jump into any live call.
Can anyone now how this will done.
Regards,
Shahid Bashir Ahmad
Solution needed
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5 posts
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by ramindia » Fri May 25, 2007 2:37 am
Hi
can you tell us
how are you doing listen or barge the calls
as for i know you should
login as a admin level and with softphone ? to barge or listen calls.
ram
can you tell us
how are you doing listen or barge the calls
as for i know you should
login as a admin level and with softphone ? to barge or listen calls.
ram
Kindly post your feedback, if this solution works.
so its very usefull for others who join later as a NEWBIE.
so its very usefull for others who join later as a NEWBIE.
- ramindia
- Posts: 688
- Joined: Wed Oct 11, 2006 4:06 am
- Location: India
by dlapitan » Fri May 25, 2007 10:42 am
Hi,
have you follow the scratch installation? have you setup the extension and meetme for the barge/listen?Can you able to make calls?
Could you please explain to us clearly what was wrong so that we can able to help you.
have you follow the scratch installation? have you setup the extension and meetme for the barge/listen?Can you able to make calls?
Could you please explain to us clearly what was wrong so that we can able to help you.
- dlapitan
- Posts: 68
- Joined: Fri Nov 24, 2006 3:59 pm
5 posts
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