Viewing lead information before answering inbound the call

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Viewing lead information before answering inbound the call

Postby bghayad » Sat Oct 12, 2019 1:17 pm

Hello;

vicibox 8.1.0, vicidial 2.14b0.5, Build 190628-1511, asterisk 13.21.1-vici, Single Machine

If Agent OnHook is Y, is it possible to see the lead information at the agent interface before answering the call (while it is ringing)?

Regards
Bilal
bghayad
 
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