Viewing lead information before answering inbound the call
Posted: Sat Oct 12, 2019 1:17 pmHello;
vicibox 8.1.0, vicidial 2.14b0.5, Build 190628-1511, asterisk 13.21.1-vici, Single Machine
If Agent OnHook is Y, is it possible to see the lead information at the agent interface before answering the call (while it is ringing)?
Regards
Bilal
vicibox 8.1.0, vicidial 2.14b0.5, Build 190628-1511, asterisk 13.21.1-vici, Single Machine
If Agent OnHook is Y, is it possible to see the lead information at the agent interface before answering the call (while it is ringing)?
Regards
Bilal