RECORDINGS FOR REMOTE AGENT

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

RECORDINGS FOR REMOTE AGENT

Postby ruben23 » Tue Nov 12, 2019 7:36 pm

version: 2.14b0.5
SVN Version: 3067
DB Schema Version: 1564
DB Schema Update Date: 2019-03-01 18:32:30
Password Encryption:DISABLED - S1 - C1
Auto User-add Value: 101
Recording Prompt Count: 0
Install Date: 2019-03-01
ASterisk 1.8
Scratch install Ubuntu Server

Hi there guys i have set up a Remote agent where it calls an external number and used it for inbound calls, where inbound calls come in and route to this ingroup where remote agents are added, but the problem even the campaign and ingroup is set to ALL CALLS recording on the remote agent user i don't see any recording at all

only this 7000_20191111-134238_5402357257_DEBT and when i tried to search for the file with that in audio format like .mp3 still i can't find any files at all, any idea how to set recordings for this setup.?
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
ruben23
 
Posts: 1129
Joined: Thu Jul 31, 2008 10:35 am
Location: Davao City, Philippines

Return to Support

Who is online

Users browsing this forum: Google [Bot] and 22 guests