Vicidial web server wrong url link for call recordings

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Vicidial web server wrong url link for call recordings

Postby dhijrwn » Mon Feb 03, 2020 3:25 am

Cluster setup
ViciBox v.8.1.2
VERSION: 2.14-733a
BUILD: 200115-1702
Asterisk 13.29.2-vici

Hello guys good day. We have up and running cluster setup vicidial, my problem is when im checking call recordings in the vicidial UI it has a wrong url link for the archive server. When I check the link it only links at xxx.xxx.xxx.xxx/archive/date/*.mp3 then it will show that the web page is doesn't existed cause it is wrong, my archive server calls directory is xxx.xxx.xxx.xxx/archive/MyDirectory/date/*.mp3 this is all where my call recordings stored. How can I change this on my web server? or database server? How can I update the wrong URL link?
Cluster setup i7-9700 cpu @ 3.00ghz 32GB ram 1xDB WEB ARCH 11xTEL 4core
ViciBox v.9.0.3 ISO VERSION:2.14-853a BUILD: 220328-1420
SVN: 3595 DB Schema: 1657 | Asterisk 13.29.2-vici
Zoiper 5 | VICIPhone| No Digium/Sangoma Hardware
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Re: Vicidial web server wrong url link for call recordings

Postby williamconley » Tue Feb 18, 2020 9:13 am

Excellent job posting your system specs. 8-)

Two concerns: New recording should have the proper link, and old links should be updated.

1) /etc/astguiclient.conf has the archive URL. Update that for recordings and new links should be generated properly. Run the archive ftp script manually with a limiter so it only moves ONE record so you can be sure that one specifically has the correct link before you run it on all the rest (ie: turn that script off in your crontab until it's been fixed ... and so you have some you can test).

2) ADMIN_update_archive_url.pl will update prior links.

Code: Select all
perl /usr/share/astguiclient/ADMIN_update_archive_url.pl --help
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