"Wait Time Option" - PRESS_CALLBACK_QUEUE.

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"Wait Time Option" - PRESS_CALLBACK_QUEUE.

Postby HennieReyneke » Thu Aug 27, 2020 9:13 am

ViciBox v.9.0.1
VERSION: 2.14-763a
BUILD: 200719-1645
SVN Version:3133
DB Schema Version:1602

Hi, I have a 10 seater inbound call centre. I implemented the "Wait Time Option" - PRESS_CALLBACK_QUEUE. The problem we experiencing is that the call cuts after +-10 seconds when Calling the Client back. Outbound timeout is set to 40 seconds. As anybody had an issue like this before?
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Re: "Wait Time Option" - PRESS_CALLBACK_QUEUE.

Postby williamconley » Fri Oct 30, 2020 7:06 pm

Show an asterisk CLI example of a test call. Please make it a test call from start to finish with no other traffic. Less confusion and less reading (translation: I'm lazy).

And just for fun: What do you have for "Timer Action" on the ingroup?
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