can not call more than 5 agents with Ztdummy

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can not call more than 5 agents with Ztdummy

Postby ramindia » Thu May 31, 2007 4:00 pm

Hi all

Iam testing our call centers

iam using at now Ztdummy, got x100p card
but due to PCI3.3 iam not not able to use that

iam not able to make more than 4 agents, if we add 5th agent

voice getting chopped, and low voice
and below errors iam able to observe

Jun 1 02:08:06 WARNING[2884] channel.c: Avoided deadlock for '0x8414d0', 10 retries!
Jun 1 02:08:37 WARNING[27004] app_meetme.c: Unable to write frame to channel Local/78600055@default-622c,2
Jun 1 02:09:07 NOTICE[27660] channel.c: Unable to request channel SIP/1011
Jun 1 02:13:17 WARNING[2884] channel.c: Avoided deadlock for '0x8241c0', 10 retries!
Jun 1 02:18:43 WARNING[2884] channel.c: Avoided deadlock for '0x7d0860', 10 retries!



So to do more agents is Timer card must ? ( other than ztdummy)

I dont see the load at all in server

hardly 0.2 load, FC5 64bit / Xeon 2 processor /4GB/15KRPM SCSI
G.711u, both provider and Client side.

any suggestions

ram
Kindly post your feedback, if this solution works.
so its very usefull for others who join later as a NEWBIE.
ramindia
 
Posts: 688
Joined: Wed Oct 11, 2006 4:06 am
Location: India

Postby aster1 » Fri Jun 01, 2007 1:55 am

I have tried 9 agents with ztdummy ( recompiled kernel with 1000 hz ) i do get that messages but sound quality isnt affected much .
aster1
 
Posts: 281
Joined: Sun Dec 24, 2006 6:48 am
Location: India

Postby ramindia » Fri Jun 01, 2007 3:26 am

Hi

ok, what is your OS, and version of agc
what codec,

iam just comparing with others config.

ram
Kindly post your feedback, if this solution works.
so its very usefull for others who join later as a NEWBIE.
ramindia
 
Posts: 688
Joined: Wed Oct 11, 2006 4:06 am
Location: India

Postby aster1 » Fri Jun 01, 2007 5:00 am

Slackware 10.2 kernel 2.6.20 , Vicidial 2.0.2 , asterisk 1.2.18 , ulaw on agent side ( lan ) and gsm on carrier side .
aster1
 
Posts: 281
Joined: Sun Dec 24, 2006 6:48 am
Location: India

Postby ramindia » Fri Jun 01, 2007 5:03 am

Hi

is this SIP provider
or TDM Circuit

ram
Kindly post your feedback, if this solution works.
so its very usefull for others who join later as a NEWBIE.
ramindia
 
Posts: 688
Joined: Wed Oct 11, 2006 4:06 am
Location: India

Postby aster1 » Fri Jun 01, 2007 6:41 am

yes its a IAX2 route to our other server in data center in US . All client side phones are SIP .
aster1
 
Posts: 281
Joined: Sun Dec 24, 2006 6:48 am
Location: India


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