Best list order to always call the freshest leads?

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Best list order to always call the freshest leads?

Postby bossmon » Sat Sep 25, 2021 6:54 am

If I want to make sure that the newest leads imported into the dialer are always called first, how best to set the campaign list order?

Example: I upload 1000 records on Monday. Agent makes 100 calls. Tuesday I upload 50 more leads to the same list. I want to make sure those 50 new leads are dialed before continuing with the leads that were uploaded on Monday. (assuming all other things are equal, excluding time zones, etc.)

Is this possible? If so, what should I set at list order and secondary list order to make that happen?

Thanks!
Vicibox 9.0.2 (express-install)
Version: 2.14-751a
SVN Version: 3241
DB Schema Version: 1595
Build: 200425-0949
Asterisk 13.29.2-vici
bossmon
 
Posts: 42
Joined: Sat Mar 21, 2020 3:11 am

Re: Best list order to always call the freshest leads?

Postby carpenox » Sat Sep 25, 2021 11:20 am

try this:

Image
Alma Linux 9.3 | Version: 2.14-911a | SVN Version: 3815 | DB Schema Version: 1710 | Asterisk 18.18.1
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WhatsApp: +19549477572 -:- Skype: live:carpenox_3
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Re: Best list order to always call the freshest leads?

Postby bossmon » Sun Sep 26, 2021 1:12 am

carpenox wrote:try this:

Image


"UP LAST CALL TIME: Sorts by the newest local call time for the leads"

I want to call the newest uploaded leads first.
Vicibox 9.0.2 (express-install)
Version: 2.14-751a
SVN Version: 3241
DB Schema Version: 1595
Build: 200425-0949
Asterisk 13.29.2-vici
bossmon
 
Posts: 42
Joined: Sat Mar 21, 2020 3:11 am

Re: Best list order to always call the freshest leads?

Postby carpenox » Sun Sep 26, 2021 6:58 am

Lead ascend will go up the list which latest uploads are appended to the end
Alma Linux 9.3 | Version: 2.14-911a | SVN Version: 3815 | DB Schema Version: 1710 | Asterisk 18.18.1
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WhatsApp: +19549477572 -:- Skype: live:carpenox_3
carpenox
 
Posts: 2230
Joined: Wed Apr 08, 2020 2:02 am
Location: Coral Springs, FL


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