Viciphone Shows Connecting

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Viciphone Shows Connecting

Postby Zaraab » Fri Nov 12, 2021 7:42 am

I have followed all the instructions being provided on viciphone installation by vicidial page. But the viciphone keeps showing *connecting*.
May I know how to trouble shoot and share the details here so that the issue can be solved?
A VICIDIAL ENTHUSIAST
OS BASED LEARNING : CentOS - openSUSE
INSTALLATION METHODS : MOSTLY SCRATCH & STD INSTALLATION WITH .ISO
HELP - BELIEVE - INNOVATE
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Re: Viciphone Shows Connecting

Postby carpenox » Sat Nov 13, 2021 7:32 am

Follow my article instead on http://vicidial.blog
Alma Linux 9.3 | Version: 2.14-911a | SVN Version: 3815 | DB Schema Version: 1710 | Asterisk 18.18.1
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WhatsApp: +19549477572 -:- Skype: live:carpenox_3
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Re: Viciphone Shows Connecting

Postby callcentertech » Mon Dec 13, 2021 2:10 pm

Its definitely the WebRTC configuration error. Login to agent screen and open browser console, you will see the error output there.

You can try our VICIdial installation method using this link.
https://my.callcentertech.net/index.php ... stall-free

It will install and fully configure your vicidial server with 100 fronters with webphones, 50 closers with webphones and 100 SIP Extensions.

More details are here.

viewtopic.php?f=4&t=41183#p148838
Email: kaushal@callcentertech.net, Phone/WhatsApp: +1 (636)-556-0022
Web: https://www.callcentertech.net, Skype: live:52956f35f3283f55
Fully Automated VICIdial Installer https://www.callcentertech.net/vicifast/
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