sip no audio when using external IP

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sip no audio when using external IP

Postby polskie1029 » Wed Apr 27, 2022 7:15 pm

Hello,

Good Day! I am New here but I always read this forum everytime I am having issue and helps a lot. Now I Need help with my VICIDial v10. The server is accessible public and working properly using WEBrtc however SIP phone/softphone using public IP is not working there is no voice.

ViciBox v.10.0.0 210901

VERSION: 2.14-853a
BUILD: 220328-1420

edit this on my sip.conf
externip = x.x.x.x (myextern public IP)
localnet=x.x.x.x(myserver localIP)/255.255.255.0
nat=force_rport,comedia

Account Entry
[520]
host=x.x.x.x
fromdomain=x.x.x.x
type=friend
allow=all
qualify=yes
insecure=port,invite
dtmfmode=rfc2833
nat=force_rport,comedia
context=trunkinbound

Settings on my router port forward ports to my server
443, 80, 8088, 8089, 5060, 5061, 10000 - 50000,

Everytime I am calling using softphone using external IP i got this error
[2022-04-28 08:12:54] WARNING[17653][C-0000000a]: chan_sip.c:7588 sip_write: Can't send 10 type frames with SIP write
[2022-04-28 08:12:54] WARNING[17653][C-0000000a]: chan_sip.c:7588 sip_write: Can't send 10 type frames with SIP write
[2022-04-28 08:12:54] WARNING[17653][C-0000000a]: chan_sip.c:7588 sip_write: Can't send 10 type frames with SIP write
[2022-04-28 08:12:55] WARNING[17653][C-0000000a]: chan_sip.c:7588 sip_write: Can't send 10 type frames with SIP write
[2022-04-28 08:12:55] WARNING[17653][C-0000000a]: chan_sip.c:7588 sip_write: Can't send 10 type frames with SIP write
[2022-04-28 08:12:55] WARNING[17653][C-0000000a]: chan_sip.c:7588 sip_write: Can't send 10 type frames with SIP write
[2022-04-28 08:12:55] WARNING[17653][C-0000000a]: chan_sip.c:7588 sip_write: Can't send 10 type frames with SIP write
[2022-04-28 08:12:55] WARNING[17653][C-0000000a]: chan_sip.c:7588 sip_write: Can't send 10 type frames with SIP write
[2022-04-28 08:12:56] WARNING[17653][C-0000000a]: chan_sip.c:7588 sip_write: Can't send 10 type frames with SIP write
[2022-04-28 08:12:57] WARNING[17653][C-0000000a]: chan_sip.c:7588 sip_write: Can't send 10 type frames with SIP write
[2022-04-28 08:12:57] WARNING[17653][C-0000000a]: chan_sip.c:7588 sip_write: Can't send 10 type frames with SIP write
[2022-04-28 08:12:58] WARNING[17653][C-0000000a]: chan_sip.c:7588 sip_write: Can't send 10 type frames with SIP write
polskie1029
 
Posts: 4
Joined: Fri Jan 29, 2021 2:30 am

Re: sip no audio when using external IP

Postby Kabis » Thu Apr 28, 2022 11:43 am

Hi,

Please Set RTP Debug and look all packets are sent and Got.

If you execute - rtp set debug on , then you can find solution taht is like IP is blocked or open that means received or not.
We are ready to help you,
Regards,
KABIS,
Email ID: kabisforu@gmail.com
Website: www.kabis.org.in
Skype: kabisforu
Kabis
 
Posts: 98
Joined: Sat Nov 03, 2018 12:08 am
Location: India

Re: sip no audio when using external IP

Postby polskie1029 » Thu Apr 28, 2022 7:09 pm

Hi Kabis,

Thank you for your reply, I was able to resolve my issue by disabling the SIP ALG on my router.
polskie1029
 
Posts: 4
Joined: Fri Jan 29, 2021 2:30 am

Re: sip no audio when using external IP

Postby polskie1029 » Thu Apr 28, 2022 7:11 pm

SIP phone is now working however I still get the warning message.

MESSAGE WARNING[17653][C-0000000a]: chan_sip.c:7588 sip_write: Can't send 10 type frames with SIP write
polskie1029
 
Posts: 4
Joined: Fri Jan 29, 2021 2:30 am

Re: sip no audio when using external IP

Postby williamconley » Wed May 04, 2022 12:57 pm

Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 19952
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


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