vicidial.org

Hi All Vici's!!

Anyone run into the carriers stats table on the realtime main report, only showing Answers and no other carrier responses?
What

VERSION: 2.14-847a
BUILD: 220217-2022
SVN version 3566

https://imgur.com/DTfHtj5

We've encountered a similar issue.
This was resolved by adding the hangup extension from extensions.conf to any custom dialplan contexts that we created.

exten => h,1,AGI(agi://127.0.0.1:4577/call_log--HVcauses ... EBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME}-----${HANGUPCAUSE(${HANGUPCAUSE_KEYS()},tech)}))


In one strange instance, a reboot of the affected server was required.

Hope it helps.