Outbound Campaign - Manual Dial with no leads
Posted: Mon Aug 08, 2022 12:41 pm
Client has weird request to have a few agents login to special campaign to do manual dialing. Agents randomly mine contacts or call existing clients, so there is no leads list. I have setup campaign and set dial method to MANUAL, however, agent login attempts get rejected with message "Sorry, there are no leads in the hopper for this campaign". Is there a way to navigate around this and allow the agent to login. Thank you.
installation
generic vicibox10 iso, ast16 update, cluster mode, virtual servers
installation
generic vicibox10 iso, ast16 update, cluster mode, virtual servers