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Agnet interface volume up,down and mut/unmute not working

PostPosted: Sun Jan 29, 2023 5:21 pm
by kingjack
hi we just installed vicibox 10 with asterisk 16 version
but on agent web screen when press volume control up,down and mute/unmute button
get this error in asterisk console

NOTICE[6953]: core_local.c:737 local_call: No such extension/context XXYYXXYYXXYYXX48600107@default while calling Local channel

need help

Re: Agnet interface volume up,down and mut/unmute not workin

PostPosted: Mon Jan 30, 2023 4:50 pm
by mflorell
Are you using Meetme or ConfBridge on this server?

Re: Agnet interface volume up,down and mut/unmute not workin

PostPosted: Mon Jan 30, 2023 5:58 pm
by kingjack
Yes we are using Meetme
Conferencing Engine : Meetme

extensions.conf

; MeetMe Adjustment Extensions
exten => _X48600XXX,1,MeetMeAdmin(${EXTEN:2},T,${EXTEN:0:1})
exten => _X48600XXX,2,Hangup()

exten => _X38600XXX,1,MeetMeAdmin(${EXTEN:2},t,${EXTEN:0:1})
exten => _X38600XXX,2,Hangup()

exten => _X28600XXX,1,MeetMeAdmin(${EXTEN:2},m,${EXTEN:0:1})
exten => _X28600XXX,2,Hangup()

exten => _X18600XXX,1,MeetMeAdmin(${EXTEN:2},M,${EXTEN:0:1})
exten => _X18600XXX,2,Hangup()

kindly help me

Re: Agnet interface volume up,down and mut/unmute not workin

PostPosted: Sat Feb 04, 2023 5:31 pm
by mflorell
I cannot replicate this on my test system.

The "XXYYXXYYXXYYXX" means that VICIdial/Asterisk cannot find the participant channel in the Meetme room to alter its audio properties. It might be a configuration issue, if the asterisk version is not set properly on the Server Modify page, or it could be a code version mismatch or another version somewhere else. Since I cannot duplicate your problem it would be difficult to diagnose remotely.

Re: Agnet interface volume up,down and mut/unmute not workin

PostPosted: Wed Dec 20, 2023 8:04 am
by dspaan
Is the instability/crashes still an issue in Asterisk 16?
viewtopic.php?f=2&t=40908

Re: Agnet interface volume up,down and mut/unmute not workin

PostPosted: Wed Dec 20, 2023 9:06 am
by mflorell
Good question, we haven't tested it much, and we haven't heard any specific reports of this issue causing frequent crashes in Asterisk 16, but it was certainly a problem on Asterisk 13.