Manual Dial Timeout not working

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Manual Dial Timeout not working

Postby antuan » Mon Feb 20, 2023 7:56 am

hello , i see that on the menu

Campaigns -> Detail -> Dial Timeout: [24] in seconds

Works normally on Predictive Dialer

But when i want to wark on Manual Dialer , it does not end the call at the time specified by the admin

Campaigns -> Detail -> Manual Dial Timeout: [21] in second

What should i do to make it end the call in 21 seconds ?

ViciBox 9.0.3
VERSION: 2.14-866a
BUILD: 220921-1319
Version: 2.14b0.5

SVN Version: 3657
DB Schema Version: 1670
openSUSE Leap 15.1
Vicibox 6.4 from Vicibox_v.6.0.x86_64-6.0.4.preload.iso | VERSION: 2.14-679a - 2.14b0.5 - BUILD: 180618-2300 | Asterisk 1.8.32.3-vici | Cluster Servers | SVN: 3006 | DB Schema: 1549 | No Digium/Sangoma Hardware | No Extra Software After Installation
antuan
 
Posts: 51
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Re: Manual Dial Timeout not working

Postby mflorell » Mon Feb 20, 2023 9:02 am

I believe we fixed this issue recently, please upgrade your system to the latest svn/trunk revision and re-test.
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Site Admin
 
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Location: Florida

Re: Manual Dial Timeout not working

Postby antuan » Mon Feb 20, 2023 10:13 am

Thanks for support!!!
Vicibox 6.4 from Vicibox_v.6.0.x86_64-6.0.4.preload.iso | VERSION: 2.14-679a - 2.14b0.5 - BUILD: 180618-2300 | Asterisk 1.8.32.3-vici | Cluster Servers | SVN: 3006 | DB Schema: 1549 | No Digium/Sangoma Hardware | No Extra Software After Installation
antuan
 
Posts: 51
Joined: Mon Mar 21, 2016 6:10 pm

Re: Manual Dial Timeout not working

Postby dreedy » Mon Feb 27, 2023 11:35 am

i just upgraded to svn 3682 and we have a manual dial time out of 40 sec.

after 40 sec i see this message.

Dial timed out, contact your system administrator
1- mysql/apache Server (ViciBox 11) Dell R640
1- Dialer (Vicibox 11) Dell R620
1- Archive Server Drobo 810n

Asterisk 16.30.0-vici |VERSION: 2.14-900a | BUILD: 231115-1636 | svn 3787 |dbschema 1702
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