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Manual Dial Timeout not working

PostPosted: Mon Feb 20, 2023 7:56 am
by antuan
hello , i see that on the menu

Campaigns -> Detail -> Dial Timeout: [24] in seconds

Works normally on Predictive Dialer

But when i want to wark on Manual Dialer , it does not end the call at the time specified by the admin

Campaigns -> Detail -> Manual Dial Timeout: [21] in second

What should i do to make it end the call in 21 seconds ?

ViciBox 9.0.3
VERSION: 2.14-866a
BUILD: 220921-1319
Version: 2.14b0.5

SVN Version: 3657
DB Schema Version: 1670
openSUSE Leap 15.1

Re: Manual Dial Timeout not working

PostPosted: Mon Feb 20, 2023 9:02 am
by mflorell
I believe we fixed this issue recently, please upgrade your system to the latest svn/trunk revision and re-test.

Re: Manual Dial Timeout not working

PostPosted: Mon Feb 20, 2023 10:13 am
by antuan
Thanks for support!!!

Re: Manual Dial Timeout not working

PostPosted: Mon Feb 27, 2023 11:35 am
by dreedy
i just upgraded to svn 3682 and we have a manual dial time out of 40 sec.

after 40 sec i see this message.

Dial timed out, contact your system administrator