No Audio and Call Disconnect

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No Audio and Call Disconnect

Postby junaidali15 » Wed Mar 08, 2023 9:57 am

so i am using asterisk 13 with vicidial installed from scratch on centos 7

installed in 3 4 days ago.. in start it was working fine for 2 or 3 days then i added some extension in extension.conf and used dialplan reload command

after that manual dial outbound call is getting connected but no sound and call disconnect after approx 1 minute (sometimes 59 sec, sometimes 1:02)

i tried to delete those line i added in extension.conf but that doesnt change anything... below is asterisk cli.. can you guide me where else can i find issues and how to debug more so i knw whats causing problem??

WITH NO AUDIO I MEAN NO VOICE IS GOING FROM AGENT TO CUSTOMER OR CUSTOMER TO AGENT.

Code: Select all
[Mar  8 09:51:10] NOTICE[10651]: manager.c:4458 action_hangup: Request to hangup non-existent channel: SIP/10011-00000007
    -- Called 8600051@default
    -- Executing [8600051@default:1] MeetMe("Local/8600051@default-00000006;2", "8600051,F") in new stack
    -- Local/8600051@default-00000006;1 answered
    -- Executing [114164337854@default:1] AGI("Local/8600051@default-00000006;1", "agi://127.0.0.1:4577/call_log") in new stack
    -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=DEMO))
    -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPDTO=60))
    -- <Local/8600051@default-00000006;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
    -- Executing [114164337854@default:2] Dial("Local/8600051@default-00000006;1", "SIP/10011/9*4164337854,,TO") in new stack
    -- Setting operator services mode to 1.
  == Using SIP RTP CoS mark 5
    -- Called SIP/10011/9*4164337854
    -- SIP/10011-00000008 is ringing
    -- SIP/10011-00000008 is ringing
       > 0x7f8fd40149b0 -- Strict RTP learning after remote address set to: 136.243.17.48:14182
    -- SIP/10011-00000008 answered Local/8600051@default-00000006;1
    -- Channel SIP/10011-00000008 joined 'simple_bridge' basic-bridge <768b1398-5e3b-4aee-bbf9-5d95c553f714>
    -- Channel Local/8600051@default-00000006;1 joined 'simple_bridge' basic-bridge <768b1398-5e3b-4aee-bbf9-5d95c553f714>
    -- Channel SIP/10011-00000008 left 'simple_bridge' basic-bridge <768b1398-5e3b-4aee-bbf9-5d95c553f714>
    -- Channel Local/8600051@default-00000006;1 left 'simple_bridge' basic-bridge <768b1398-5e3b-4aee-bbf9-5d95c553f714>
  == Spawn extension (default, 114164337854, 2) exited non-zero on 'Local/8600051@default-00000006;1'
    -- Executing [h@default:1] AGI("Local/8600051@default-00000006;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----19-----19-----SIP 200 OK)") in new stack
    -- <Local/8600051@default-00000006;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----19-----19-----SIP 200 OK) completed, returning 0
  == Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-00000006;2'
[Mar  8 09:51:38] WARNING[10665][C-0000000e]: func_hangupcause.c:140 hangupcause_read: Unable to find information for channel
    -- Executing [h@default:1] AGI("Local/8600051@default-00000006;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------------)") in new stack
    -- <Local/8600051@default-00000006;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------------) completed, returning 0
[Mar  8 09:51:42] NOTICE[10698]: manager.c:4458 action_hangup: Request to hangup non-existent channel: SIP/10011-00000008
 
junaidali15
 
Posts: 9
Joined: Tue Mar 07, 2023 4:12 am

Re: No Audio and Call Disconnect

Postby jovieticar101 » Thu Mar 09, 2023 3:32 pm

please post your dial plan entry.
jovieticar101
 
Posts: 8
Joined: Tue Mar 07, 2023 1:11 pm


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