High PDROP and no AA on AMD

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High PDROP and no AA on AMD

Postby mithung » Wed Jan 03, 2024 10:17 am

Hello all,

I installed using Vicibox 11 iso image.
VERSION: 2.14-899a
BUILD: 231109-2027

I have 10 agents on the dialer. When i work without AMD, We obviously get a lot of Answering machines

With AMD though I am able to filter out most of the Answering machines, but hey do not get disposed as AA. Instead I see a lot of PDROPs not a single AA status. When observing Asterisk CLI , I can see that machines are being detected. The the dispositions codes dont show no AA status at all.

Is there any configurations i need to verify/correct?

Why else could this be?

Thanks in advance.
Mithun.
mithung
 
Posts: 3
Joined: Wed Jan 03, 2024 1:30 am

Re: High PDROP and no AA on AMD

Postby carpenox » Wed Jan 03, 2024 11:04 pm

It's this a VPS?
Alma Linux 9.3 | SVN Version: 3822 | DB Schema Version: 1711 | Asterisk 18.18.1
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WhatsApp: +19549477572 -:- Skype: live:carpenox_3 | Discord: https://discord.gg/DVktk6smbh
carpenox
 
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Location: St Petersburg, FL

Re: High PDROP and no AA on AMD

Postby mithung » Thu Jan 04, 2024 7:46 pm

Yes, its on Digital ocean.
mithung
 
Posts: 3
Joined: Wed Jan 03, 2024 1:30 am

Re: High PDROP and no AA on AMD

Postby mithung » Thu Jan 04, 2024 11:32 pm

IT is strange and i cant understand, the AMD log shows no (Zero) Answering machine status. It only has human and not sure as AMD status.

But when monitoring the CLi i can see Answering machines being detected.

please help

Thanks,
mithung
 
Posts: 3
Joined: Wed Jan 03, 2024 1:30 am

Re: High PDROP and no AA on AMD

Postby carpenox » Fri Jan 05, 2024 4:51 am

What ratio are you dialing at? How many agents?
Alma Linux 9.3 | SVN Version: 3822 | DB Schema Version: 1711 | Asterisk 18.18.1
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WhatsApp: +19549477572 -:- Skype: live:carpenox_3 | Discord: https://discord.gg/DVktk6smbh
carpenox
 
Posts: 2250
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Location: St Petersburg, FL


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