High PDROP and no AA on AMD

Hello all,
I installed using Vicibox 11 iso image.
VERSION: 2.14-899a
BUILD: 231109-2027
I have 10 agents on the dialer. When i work without AMD, We obviously get a lot of Answering machines
With AMD though I am able to filter out most of the Answering machines, but hey do not get disposed as AA. Instead I see a lot of PDROPs not a single AA status. When observing Asterisk CLI , I can see that machines are being detected. The the dispositions codes dont show no AA status at all.
Is there any configurations i need to verify/correct?
Why else could this be?
Thanks in advance.
Mithun.
I installed using Vicibox 11 iso image.
VERSION: 2.14-899a
BUILD: 231109-2027
I have 10 agents on the dialer. When i work without AMD, We obviously get a lot of Answering machines
With AMD though I am able to filter out most of the Answering machines, but hey do not get disposed as AA. Instead I see a lot of PDROPs not a single AA status. When observing Asterisk CLI , I can see that machines are being detected. The the dispositions codes dont show no AA status at all.
Is there any configurations i need to verify/correct?
Why else could this be?
Thanks in advance.
Mithun.