Outbound Call - Duration Issue
Posted: Tue Jan 09, 2024 12:33 amI'm facing an issue with some manual outbound calls, I am getting either 0 seconds in length_in_sec field at table vicidial_log or a length_in_sec value that is extremely higher than the real call duration
im further investigated the issue and found that for those erroneous records, the start_epoch and end_epoch values are the same.
any help, please
im further investigated the issue and found that for those erroneous records, the start_epoch and end_epoch values are the same.
any help, please