calls dialed with no agents online.

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calls dialed with no agents online.

Postby monsta182003 » Tue Feb 13, 2024 12:51 pm

I appreciate any insight offered as to why would vicidial call leads with no agent active. There are no records in the logs of any agent being active and no call logs viewable from admin panel. We were doing some test to login using zoiper but the conference call wasn't accepted. The carrier call logs show the thousands of calls made. also the asterisk log showed the calls.
Dialplan entry:
Code: Select all
exten => _9X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9X.,2,Dial(${Telnyx}/${EXTEN:1},60,tTor)
exten => _9X.,3,Hangup



I rotated the log since it was over 9gb . I have a few errors.

Code: Select all
[Feb 13 14:22:29] NOTICE[14674][C-000dcf24] chan_sip.c: Failed to authenticate device <sip:1002@[myexternalip]>;tag=1610631914 for INVITE, code = -1
[Feb 13 14:22:59] VERBOSE[14674][C-000dcf25] netsock2.c: Using SIP RTP CoS mark 5
[Feb 13 14:22:59] NOTICE[14674][C-000dcf25] chan_sip.c: No compatible codecs, not accepting this offer!
[Feb 13 14:22:59] VERBOSE[14674][C-000dcf25] netsock2.c: Using SIP RTP CoS mark 5
[Feb 13 14:22:59] NOTICE[14674][C-000dcf25] chan_sip.c: Call from '1001' (185.224.128.188:5064) to extension '82011421233015104' rejected because extension not found in context 'default'.
[Feb 13 14:23:01] WARNING[14674] chan_sip.c: Retransmission timeout reached on transmission 1469080746-302994384-1234257338 for seqno 2 (Critical Response) -- See https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions
Packet timed out after 32000ms with no response


thanks in advance for any help
vicidial version 2.14-877a build 230311-0859
Asterisk 13.38.3-vici
Servers: Stand alone server
monsta182003
 
Posts: 2
Joined: Fri Feb 09, 2024 4:30 am

Re: calls dialed with no agents online.

Postby carpenox » Thu Feb 15, 2024 8:23 am

Looks like sip attacks
Alma Linux 9.3 | SVN Version: 3822 | DB Schema Version: 1711 | Asterisk 18.18.1
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WhatsApp: +19549477572 -:- Skype: live:carpenox_3 | Discord: https://discord.gg/DVktk6smbh
carpenox
 
Posts: 2250
Joined: Wed Apr 08, 2020 2:02 am
Location: St Petersburg, FL

Re: calls dialed with no agents online.

Postby monsta182003 » Thu Feb 22, 2024 8:03 am

thanks i think those errors were caused from the credit being depleted. But when new credit gets loaded it still dials out until there are no more credits. Even after disabling campaigns, it still dials out.
vicidial version 2.14-877a build 230311-0859
Asterisk 13.38.3-vici
Servers: Stand alone server
monsta182003
 
Posts: 2
Joined: Fri Feb 09, 2024 4:30 am


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