All installation and configuration problems and questions
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by wjohnson133 » Wed Apr 24, 2024 9:04 am
Hi everybody,
I was wondering if I there is any out of the box configuration that would allow me to do the following:
Put ratio mode audodial level of 2
If there is a dropped call auto adjust dial level to 1 and when calling back dropped calls one at a time and then switch back to autodial level of 2.
MOJO seems to use vicidial as it's backend and has this feature.
Architecture: x86_64 CPU(s): 2 CPU family: 15 Model: 6
Model name: Intel(R) Pentium(R) 4 CPU 3.20GHz
Linux version 4.1.39-56-default (geeko@buildhost) (gcc version 4.8.5 (SUSE Linux) )
VICIDIAL VERSION: 2.14-831a BUILD: 211012-0934
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wjohnson133
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by carpenox » Wed May 01, 2024 6:44 am
its adapt method which is "predictive" but it really only works well if you have at the very least 5 agents, preferrably 7-8 or more, check out this article:
https://dialer.one/vicidials-predictive ... -revealed/
Alma Linux 9.3 | SVN Version: 3822 | DB Schema Version: 1711 | Asterisk 18.18.1
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WhatsApp: +19549477572 -:- Skype: live:carpenox_3 | Discord: https://discord.gg/DVktk6smbh
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carpenox
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- Location: St Petersburg, FL
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