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Show Conference Call Channel Information

PostPosted: Wed Oct 31, 2007 10:34 am
by zahoorsatti
Hi to All

Pl help me is this any way to disable this option on agents client sites
so that they can not see who are monitoring.


with regards

Satti

PostPosted: Wed Oct 31, 2007 10:45 am
by ramindia
Hi

edit the php file and remove to show channles in agent screen

ram

PostPosted: Wed Oct 31, 2007 12:40 pm
by zahoorsatti
Thanks Ram

Satti

PostPosted: Wed Oct 31, 2007 11:11 pm
by mflorell
FYI- This is a feature request actually, to allow the monitoring channels to be hidden from agent view. If I get time this will be added in the next release.

PostPosted: Sun Feb 08, 2009 5:15 pm
by okli
mflorell wrote:FYI- This is a feature request actually, to allow the monitoring channels to be hidden from agent view. If I get time this will be added in the next release.
Any update on this?

PostPosted: Sun Feb 08, 2009 8:03 pm
by mflorell
It's in the 2.0.4.1rc5 release and SVN trunk.

You need to dial 0 + sessionID to monitor without agents knowing though.

PostPosted: Mon Feb 09, 2009 10:57 am
by okli
Thanks. Found the entries in extensions.conf and iax.conf, but for some reason on the second server, it won't register ASTblind:

Code: Select all
iax2 show peers
127.0.0.1:41569       ASTblind    <Unregistered>             60  Request Sent

iax2 reload
Tx-Frame Retry[003] -- OSeqno: 000 ISeqno: 000 Type: IAX     Subclass: REGREQ
   Timestamp: 00004ms  SCall: 12947  DCall: 00000 [127.0.0.1:41569]
   USERNAME        : ASTblind
   REFRESH         : 60

Tried turning off iptables rules completely, but didn't help. Compared most config files I can think of, but all are identical. Both asterisks are 1.2.30.2.
Any clues?

PostPosted: Mon Feb 09, 2009 1:01 pm
by mflorell
did you put the proper entries in the iax.conf file?

PostPosted: Tue Feb 10, 2009 3:29 am
by okli
Yep, checked that numerous times. Also tried to use another port (4156) in both iax.conf and extensions.conf for ASTblind to no avail.
On the other server the very same settings worked right away. Wondering what could I have messed up on the first server :shock:
Sorry, I know those type of questions are rather stupid, just looking for any clues to something I might have overlooked.