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Lead Recycling

PostPosted: Wed Nov 28, 2007 12:22 pm
by bwettlaufer
Hi all,

I am attempting to set up leads to be recycled after 3 days in VICIDial. Unfortunately, the maximum setting allowed is 65535 seconds (or 18.5 hours).

How can I exceed this limit?

Thanks!

PostPosted: Wed Nov 28, 2007 8:09 pm
by mflorell
Lead Recyccling is not made for more than a few hours. If you want to call leads after a certain number of days I would suggest resetting the list and only calling those leads.

PostPosted: Thu Nov 29, 2007 8:17 am
by bwettlaufer
I know how to reset a list -- how do I have it only call specific statuses of leads?

PostPosted: Thu Nov 29, 2007 10:02 am
by mflorell
In the campaign modification screen you would only select those statuses to be dialed in the "Dial Status" listings.