vicidial.org

hello i need to configure vicidial to make tpv , but on the tpv i need to dial

a number 1NXXNXXXXXX +#

but it doesnt work.

when i dial by softphone directly it works fine , acept the code and # fine

my problem is when i use the vicidial i cant dial with the softphone the # it doesnt acept....



please help

Did you use the dtmf send on the agent's screen?

Have you applied the DTMF passthru patch to asterisk?

yes i use the dtmf code send

but i dont wanna do it with it i wanna do with the softphone

because sending dtmf tones is too slow to make tpv

matt verify it....


yes i did it


DTMF passthru patch
- wget http://www.eflo.net/files/meetme_DTMF_p ... 2.23.patch
- patch -p1 < ./meetme_DTMF_passthru-1.2.23.patch
- File to patch: app_meetme.c
*OPTIONAL*(1.2.12.1 thru 1.2.24) apply the meetme volume control patch
*Different patches available for 1.2.7.1 through 1.2.14
- wget http://www.eflo.net/files/meetme_volume ... 2.16.patch
- patch -p1 < ./meetme_volume_control_1.2.16.patch
- File to patch: app_meetme.c
- cd ../

-(1.2 tree) apply the cli delimiter patch
- wget http://www.eflo.net/files/cli_chan_conc ... iter.patch
- patch -p1 < ./cli_chan_concise_delimiter.patch
- File to patch: cli.c

*OPTIONAL*(1.2.14 thru 1.2.24) rewrite of waitforsilence
- wget http://www.eflo.net/files/app_waitforsilence.c
- mv app_waitforsilence.c apps/app_waitforsilence.c

*OPTIONAL* shorter enter and leave sounds for meetme
- wget http://www.eflo.net/files/enter.h
- wget http://www.eflo.net/files/leave.h
- mv -f enter.h apps/enter.h
- mv -f leave.h apps/leave.h

Are you using the 'F' flag with your Meetme entries in extensions.conf?

im uding extensions.conf as default

what do i have to change

an im using g729 codecs

Using G729 you might not have much luck with DTMF passthru.

do your entries look like this in extensions.conf?

exten => 8600051,1,Meetme,8600051|F
exten => 8600052,1,Meetme,8600052|F
exten => 8600053,1,Meetme,8600053|F
exten => 8600054,1,Meetme,8600054|F
exten => 8600055,1,Meetme,8600055|F
exten => 8600056,1,Meetme,8600056|F
...

No my extensions.conf looks like this

; VICIDIAL conferences
exten => 8600051,1,Meetme,8600051
exten => 8600052,1,Meetme,8600052
exten => 8600053,1,Meetme,8600053
exten => 8600054,1,Meetme,8600054
exten => 8600055,1,Meetme,8600055
exten => 8600056,1,Meetme,8600056
exten => 8600057,1,Meetme,8600057
exten => 8600058,1,Meetme,8600058
exten => 8600059,1,Meetme,8600059
exten => 8600060,1,Meetme,8600060
exten => 8600061,1,Meetme,8600061
exten => 8600062,1,Meetme,8600062

add "|F" to the end of those and reload asterisk

im getting this Matt,

root@Asterisk:/usr/src/asterisk/asterisk-1.2.23/apps# patch -p1 < ./meetme_DTMF_passthru-1.2.23.patch
missing header for unified diff at line 3 of patch
can't find file to patch at input line 3
Perhaps you used the wrong -p or --strip option?
The text leading up to this was:
--------------------------
|--- app_meetme-orig.c 2007-08-13 12:34:41.000000000 -0400
|+++ app_meetme.c 2007-08-13 13:18:21.000000000 -0400
--------------------------
File to patch: app_meetme.c
patching file app_meetme.c
Reversed (or previously applied) patch detected! Assume -R? [n]
Apply anyway? [n] y
Hunk #1 FAILED at 85.
Hunk #2 FAILED at 230.
Hunk #3 FAILED at 259.
Hunk #4 FAILED at 800.
Hunk #5 succeeded at 1408 with fuzz 2 (offset 30 lines).
Hunk #6 FAILED at 1420.
Hunk #7 FAILED at 1594.
6 out of 7 hunks FAILED -- saving rejects to file app_meetme.c.rej
root@Asterisk:/usr/src/asterisk/asterisk-1.2.23/apps#

why is it failed?

What version of Asterisk are you trying to patch?

asterisk 1.2.23, i've checked app_meetme.c and it seems like it already patch the dtmf passthrough but getting error.. my dtmf is working now.. it seems like one of my zap card have a problem, i have disabled the card and it works like a charm..