inbound agi

[eliasferreyra]

hello whats the original agi script to configure the inbound campaign with an ivr menu

[mflorell]

For IVR menus usually companies will do a simple Asteirsk dialplan IVR(press 1 for spanish, etc...) then direct the call to an extension with the agi-VDAD_ALL_inbound.agi script that is configured for different in-groups.

[eliasferreyra]

then why it doesnt works

; Inbound call from OUT
exten => 13052252664,1,Ringing
exten => 13052252664,2,Wait(1)
exten => 13052252664,3,Answer
exten => 13052252664,4,AGI(agi-VDAD_ALL_inbound.agi,CIDLOOKUPRC-----SO-----SALESLINE-----13054332425-----Closer-----park----------999-----1-----TESTCAMP)
exten => 13052252664,5,Hangup

[kissas]

i'have working with in-groups

exten => TELE3,1,Ringing ; call ringing
exten => TELE3,2,Wait(1) ; Wait 1 second for CID delivery from PRI
exten => TELE3,3,Answer ; Answer the line
exten => TELE3,4,AGI(agi-VDAD_ALL_inbound.agi,CID-----LB-----TELE3-----9999-----Closer-----park----------999-----1)
exten => TELE3,5,Hangup

[mflorell]

You are going to have to post some Asterisk CLI output with agiout logfile output for me to know what is going on on your system.