Inbound problems

[eliasferreyra]

hello
im trying to set an inbound campaign
and i receive the following asterisk output

-- Executing Ringing("SIP/test-b7a017e0", "") in new stack
-- Executing Wait("SIP/test-b7a017e0", "1") in new stack
-- Executing Answer("SIP/test-b7a017e0", "") in new stack
-- Executing AGI("SIP/test-b7a017e0", "agi-VDAD_ALL_inbound.agi|CID-----LB-----3054332222-----9999-----Closer-----park----------999--- --1") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
-- AGI Script agi-VDAD_ALL_inbound.agi completed, returning 0
-- Executing Hangup("SIP/test-b7a017e0", "") in new stack
== Spawn extension (default, 13054332222, 5) exited non-zero on 'SIP/lenin-b7a017e0'
-- Executing DeadAGI("SIP/test-b7a017e0", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------)") in new st ack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ----------) completed, returning 0


and i dont receive the inbound call in my vicidial screen and softphone
please help

[mflorell]

Please set the admin.php -> Servers -> AGI Output is set to BOTH and then look in the /var/log/astguiclient/agiout.2008-04-XX file for debug output on calls coming in.

[eliasferreyra]

i receive that


2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----3054332425-----9999-----Closer-----park----------999-----1
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi| -- accountcode =
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi| -- callerid = 2483307809
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi| -- calleridname = 2483307809
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi| -- callingpres = 0
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi| -- callington = 0
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi| -- channel = SIP/lenin-b7a017e0
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi| -- context = default
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi| -- dnid = 13054332425
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi| -- extension = 13054332425
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi| -- language = en
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi| -- priority = 4
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi| -- type = SIP
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1209469740.351
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi|AGI Variables: |1209469740.351|SIP/lenin-b7a017e0|13054332425|SIP|2483307809|
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |3054332425|2483307809-9999|2008-04-29 7:49:01
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi|-- VDCL vac record deleted: |0E0| |
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi|-- VDCL vcl insert: |1|134437|
|INSERT INTO vicidial_closer_log set status='DROP',start_epoch='1209469741',end_epoch='1209469741',length_in_sec='1',queue_seconds='0',lead_id = '134437',campaign_id='3054332425',user='VDCL',list_id='999',call_date='2008-04-29 7:49:01',phone_code='1',phone_number='2483307809',comments='AFTER HOURS DROP';|
2008-04-29 7:49:01|agi-VDAD_ALL_inbound.agi|-- VDCL vl update: |1|134437|
|UPDATE vicidial_list set status='DROP' where lead_id = '134437';|
2008-04-29 9:17:03|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
2008-04-29 9:17:03|agi-VDAD_ALL_inbound.agi|0|CID-----LB-----3054332425-----9999-----Closer-----park----------999-----1
2008-04-29 9:17:03|agi-VDAD_ALL_inbound.agi| -- accountcode =
2008-04-29 9:17:03|agi-VDAD_ALL_inbound.agi| -- callerid = 6304697053
2008-04-29 9:17:03|agi-VDAD_ALL_inbound.agi| -- calleridname = 6304697053
2008-04-29 9:17:03|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
2008-04-29 9:17:03|agi-VDAD_ALL_inbound.agi| -- callingpres = 0

[mflorell]

AFTER HOURS DROP

What call time scheme are you using for your in-group?

[eliasferreyra]

24 hours

[mflorell]

astguiclient version?

can you post the values of the 24hours scheme in the call_times table?

[eliasferreyra]

astguiclient 2.0.4


Call Time ID: 24hours
Call Time Name: (short description of the call time)
Call Time Comments:
Default Start: Default Stop:
Sunday Start: Sunday Stop:
Monday Start: Monday Stop:
Tuesday Start: Tuesday Stop:
Wednesday Start: Wednesday Stop:
Thursday Start: Thursday Stop:
Friday Start: Friday Stop:
Saturday Start: Saturday Stop:

[mflorell]

Are the default start and stop really empty?

I would recommend upgrading to 2.0.4.1rc2 if you can, no DB changes are needed for the upgrade.

[eliasferreyra]

if you want you can check my server config yourself
i can give my ip to you to check please help


default start is 0
default stop is 2400

[Op3r]

elias

Please do not offer anyone to check your system here.

As you know that is not the scope of support anymore. You are more than welcome to hire matt as a consultant for that.

[eliasferreyra]

thaks op3r

and excuseme

im only trying to find help