vicidial.org

by **zahoorsatti** » Thu May 01, 2008 7:24 am

Hi

I have problem with call hangup problem for outbound predective dialing. when I press Hangupcustomer button the call still on till customer hagup the call at the other end.

regards

Satti

by **mflorell** » Thu May 01, 2008 8:16 am

astGUIclient version?

Asterisk version?

loadavg when this problem happens?

by **zahoorsatti** » Thu May 01, 2008 9:03 am

sterisk 1.2.17
VICIDIAL web-client version: 2.0.129
System Load Average: 40.41

by **mflorell** » Thu May 01, 2008 11:12 am

That loadavg is WAY too high.

Do you have web/db/Asterisk on the same server?

by **zahoorsatti** » Thu May 01, 2008 12:44 pm

Yes,

web/db/asterisk on the same server.

by **mflorell** » Thu May 01, 2008 1:51 pm

How many agents?

What kind of call handling (in/out/blended)?

lines/agent ratio?

kind of trunks(T1/SIP/IAX)?

by **zahoorsatti** » Fri May 02, 2008 4:50 am

Problem was background processes load which were termineted that solved our problem.

Thanks for helping us to solve the problem

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Call Hangup Problem

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