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Call Hangup Problem
Posted:
Thu May 01, 2008 7:24 amby zahoorsatti
Hi
I have problem with call hangup problem for outbound predective dialing. when I press Hangupcustomer button the call still on till customer hagup the call at the other end.
regards
Satti
Posted:
Thu May 01, 2008 8:16 amby mflorell
astGUIclient version?
Asterisk version?
loadavg when this problem happens?
Posted:
Thu May 01, 2008 9:03 amby zahoorsatti
sterisk 1.2.17
VICIDIAL web-client version: 2.0.129
System Load Average: 40.41
Posted:
Thu May 01, 2008 11:12 amby mflorell
That loadavg is WAY too high.
Do you have web/db/Asterisk on the same server?
Posted:
Thu May 01, 2008 12:44 pmby zahoorsatti
Yes,
web/db/asterisk on the same server.
Posted:
Thu May 01, 2008 1:51 pmby mflorell
How many agents?
What kind of call handling (in/out/blended)?
lines/agent ratio?
kind of trunks(T1/SIP/IAX)?
Posted:
Fri May 02, 2008 4:50 amby zahoorsatti
Problem was background processes load which were termineted that solved our problem.
Thanks for helping us to solve the problem