monitor agents over IAX trunk

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monitor agents over IAX trunk

Postby ast1 » Thu Jun 26, 2008 11:21 am

Hi there,

I was wondering if there is a way to monitor reps over IAX trunk.

I have set up an IAX trunk between our vicidial and asterisk server. I want to be able to monitor the agents by dialing 6+session id.

Thanks in advance
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Postby mflorell » Thu Jun 26, 2008 10:32 pm

Yes, just need to set your dialplan to be able to do it on your Asterisk server.
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Postby ast1 » Thu Jun 26, 2008 11:47 pm

what is the dial plan look like? Can I do meetme over IAX trunk?
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Postby mflorell » Fri Jun 27, 2008 6:56 am

You aren't actually going to do meetme over IAX, just forwarding of a call.

Something like this:

exten => _68600XXX,1,Dial(${IAXTRUNK}/${EXTEN},55,To)
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Postby ast1 » Fri Jun 27, 2008 8:57 am

Matt,

This is what I have done so far:

In extensions.conf:

[globals]
IAXTRUNK=IAX2/ASTtest1:test@X.X.X.X

[default]
exten => _68600XXX,1,Dial(${IAXTRUNK}/${EXTEN},55,To)

And it worked. I can monitor the reps over IAX trunk. Thanks all your help, Matt.
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Postby mflorell » Fri Jun 27, 2008 7:34 pm

I'm glad you got it to work. Thanks for posting your example.
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