vicidial.org

the autodialer (and manual dialing) passes only few calls, the majority of calls are hangu-up. I tried with 2.04rc1 and updateed to 2.04rc3 and it's the same probleme. My provider don't seem to have the calls from my server.


-- Executing DeadAGI("Local/90559600369@default-bc43,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----1-----CONGESTION----------)") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ----------) completed, returning 0
-- SIP/331001-082d6b90 is circuit-busy
== Everyone is busy/congested at this time (1:0/1/0)
-- Executing Hangup("Local/90559280105@default-6193,2", "") in new stack
== Spawn extension (default, 90559280105, 3) exited non-zero on 'Local/90559280105@default-6193,2'
-- Executing DeadAGI("Local/90559280105@default-6193,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----1-----CONGESTION----------)") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ----------) completed, returning 0
-- Executing AGI("SIP/303-b6114d48", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("SIP/303-b6114d48", "SIP/331001/0033561276880|55|tTo") in new stack
-- Called 331001/0033561276880
-- SIP/331001-0832c978 is circuit-busy
== Everyone is busy/congested at this time (1:0/1/0)
-- Executing Hangup("SIP/303-b6114d48", "") in new stack
== Spawn extension (default, 90033561276880, 3) exited non-zero on 'SIP/303-b6114d48'
-- Executing DeadAGI("SIP/303-b6114d48", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----1-----CONGESTION----------)") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ----------) completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
-- Executing AGI("SIP/303-b6117968", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("SIP/303-b6117968", "SIP/331001/0033561276880|55|tTo") in new stack
-- Called 331001/0033561276880
-- SIP/331001-0832c978 is circuit-busy
== Everyone is busy/congested at this time (1:0/1/0)
-- Executing Hangup("SIP/303-b6117968", "") in new stack
== Spawn extension (default, 90033561276880, 3) exited non-zero on 'SIP/303-b6117968'
-- Executing DeadAGI("SIP/303-b6117968", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----1-----CONGESTION----------)") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ----------) completed, returning 0

have you confirmed how the carrier needs to receive digits for the call to go through?

mflorell wrote:have you confirmed how the carrier needs to receive digits for the call to go through?

I don't understand the meaning of your sentence (I apologize for my english)

but this is my extension.conf

[general]
static=yes
writeprotect=no
autofallthrough=yes
language=fr
[default]

##### This 'h' exten is VERY important for VICIDIAL usage,
##### you will have problems if it is not in your dialplan!

exten => h,1,DeadAGI(agi://127.0.0.1:4577/VD_hangup--HVcause ... EBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME}))


exten=>101,1,Playback(transfer)
exten=>101,2,Dial(SIP/101@101|20|to)
exten=>101,3,Voicemail(77101)

exten=>102,1,Playback(transfer)
exten=>102,2,Dial(SIP/102@102|20|to)
exten=>102,3,Voicemail(77102)

exten=>201,1,Playback(transfer)
exten=>201,2,Dial(IAX2/201@201|20|to)
exten=>201,3,Voicemail(77101)

exten=>202,1,Playback(transfer)
exten=>202,2,Dial(IAX2/202@202|20|to)
exten=>202,3,Voicemail(77102)
exten=>_3XX,1,Playback(transfer)
exten=>_3XX,2,Dial(SIP/${EXTEN}|20|to)
exten=>_3XX,3,Voicemail(77${EXTEN})

exten=>8600,1,Meetme(8600)
exten=>8601,1,Meetme(8601)
; dial a long distance outbound number
exten => _9.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9.,2,Dial(SIP/331001/${EXTEN:1},,tTo)
exten => _9.,3,Hangup

exten => 8600001,1,Meetme,8600001|q
exten => 8600002,1,Meetme,8600002|q
....
exten => 8600028,1,Meetme,8600028|q
exten => 8600029,1,Meetme,8600029|q



exten => 8600051,1,Meetme,8600051
exten => 8600052,1,Meetme,8600052
.....
exten => 8600198,1,Meetme,8600198
exten => 8600199,1,Meetme,8600199
exten => 8600200,1,Meetme,8600200
; quiet entry and leaving conferences for VICIDIAL
exten => _78600XXX,1,Meetme,${EXTEN:1}|q
; quiet monitor extensions for meetme rooms (for room managers)
exten => _68600XXX,1,Meetme,${EXTEN:1}|mq


; park channel for client GUI parking, hangup after 30 minutes
; create a GSM formatted audio file named "park.gsm" that is 30 minutes long
; and put it in /var/lib/asterisk/sounds
exten => 8301,1,Answer
exten => 8301,2,AGI(park_CID.agi)
exten => 8301,3,Playback(park)
exten => 8301,4,Hangup
exten => 8303,1,Answer
exten => 8303,2,AGI(park_CID.agi)
exten => 8303,3,Playback(conf)
exten => 8303,4,Hangup

; park channel for client GUI conferencing, hangup after 30 minutes
; create a GSM formatted audio file named "conf.gsm" that is 30 minutes long
; and put it in /var/lib/asterisk/sounds
exten => 8302,1,Answer
exten => 8302,2,Playback(conf)
exten => 8302,3,Hangup

exten => 8304,1,Answer
exten => 8304,2,Playback(ding)
exten => 8304,3,Hangup

; default audio for safe harbor 2-second-after-hello message then hangup
; create a GSM formatted audio file complies with safe harbor rules
; and put it in /var/lib/asterisk/sounds then change filename below
exten => 8307,1,Answer
exten => 8307,2,Playback(vm-goodbye)
exten => 8307,3,Hangup

; this is used for recording conference calls, the client app sends the filename
; value as a callerID recordings go to /var/spool/asterisk/monitor (WAV)
exten => 8309,1,Answer
exten => 8309,2,Monitor(wav,${CALLERIDNAME})
exten => 8309,3,Wait,3600
exten => 8309,4,Hangup

; this is used for recording conference calls, the client app sends the filename
; value as a callerID recordings go to /var/spool/asterisk/monitor (GSM)
exten => 8310,1,Answer
exten => 8310,2,Monitor(gsm,${CALLERIDNAME})
exten => 8310,3,Wait,3600
exten => 8310,4,Hangup

; this is used for playing a message to an answering machine forwarded from AMD in VICIDIAL
; replace conf with the message file you want to leave
exten => 8320,1,WaitForSilence(2000,2) ; AMD got machine. leave message after recording
exten => 8320,2,Playback(conf)
exten => 8320,3,AGI(VD_amd_post.agi,${EXTEN})
exten => 8320,4,Hangup

; this is used to allow the GUI to send you directly into voicemail
; don't forget to set GUI variable $voicemail_exten to this extension
exten => 8501,1,VoicemailMain(s${CALLERIDNUM})
exten => 8501,2,Hangup

; this is used to allow the GUI to send live calls directly into voicemail
; don't forget to set GUI variable $voicemail_dump_exten to this extension
exten => _85026666666666.,1,Wait(2)
exten => _85026666666666.,2,Voicemail(${EXTEN:14})
exten => _85026666666666.,3,Hangup

; this is used for sending DTMF signals within conference calls, the client app
; sends the digits to be played in the callerID field
; sound files must be placed in /var/lib/asterisk/sounds
exten => 8500998,1,Answer
exten => 8500998,2,Playback(silence)
exten => 8500998,3,AGI(agi-dtmf.agi)
exten => 8500998,4,Hangup

; prompt recording AGI script, ID is 4321
exten => 8168,1,Answer
exten => 8168,2,AGI(agi-record_prompts.agi)
exten => 8168,3,Hangup

; playback of recorded prompts
exten => _851XXXXX,1,Answer
exten => _851XXXXX,2,Playback(${EXTEN})
exten => _851XXXXX,3,Hangup

#### VDAD STANDARD TRANSFER ENTRIES ####
; VICIDIAL_auto_dialer transfer script for no-agent campaigns:
exten => 8364,1,Playback(sip-silence)
exten => 8364,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8364,3,AGI(agi-VDADtransferBROADCAST.agi,${EXTEN})
exten => 8364,4,AGI(agi-VDADtransferBROADCAST.agi,${EXTEN})
exten => 8364,5,Hangup

; VICIDIAL_auto_dialer transfer script:
exten => 8365,1,AGI(agi://127.0.0.1:4577/call_log)
exten => 8365,2,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,3,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,4,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,5,Hangup

; VICIDIAL_auto_dialer transfer script SURVEY at beginning:
exten => 8366,1,AGI(agi://127.0.0.1:4577/call_log)
exten => 8366,2,AGI(agi-VDADtransferSURVEY.agi,${EXTEN})
exten => 8366,3,AGI(agi-VDADtransferSURVEY.agi,${EXTEN})
exten => 8366,4,AGI(agi-VDADtransferSURVEY.agi,${EXTEN})
exten => 8366,5,Hangup

; VICIDIAL_auto_dialer transfer script Load Balance Overflow:
exten => 8367,1,AGI(agi://127.0.0.1:4577/call_log)
exten => 8367,2,AGI(agi-VDAD_LO_transfer.agi,${EXTEN})
exten => 8367,3,AGI(agi-VDAD_LO_transfer.agi,${EXTEN})
exten => 8367,4,AGI(agi-VDAD_LO_transfer.agi,${EXTEN})
exten => 8367,5,Hangup

; VICIDIAL_auto_dialer transfer script Load Balanced:
exten => 8368,1,AGI(agi://127.0.0.1:4577/call_log)
exten => 8368,2,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
exten => 8368,3,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
exten => 8368,4,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
exten => 8368,5,Hangup

; VICIDIAL_auto_dialer transfer script AMD with Load Balanced:
exten => 8369,1,AGI(agi://127.0.0.1:4577/call_log)
exten => 8369,2,AMD(3500|1500|300|5000|120|50|5|256)
exten => 8369,3,AGI(VD_amd.agi,${EXTEN})
exten => 8369,4,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
exten => 8369,5,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
exten => 8369,6,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
exten => 8369,7,Hangup

; VICIDIAL auto-dial reminder script
exten => 8372,1,AGI(agi://127.0.0.1:4577/call_log)
exten => 8372,2,AGI(agi-VDADautoREMINDER.agi,${EXTEN})
exten => 8372,3,AGI(agi-VDADautoREMINDER.agi,${EXTEN})
exten => 8372,4,AGI(agi-VDADautoREMINDER.agi,${EXTEN})
exten => 8372,5,Hangup

#### VDAD SIP UNREGISTERED TRANSFER ENTRIES ####
#### Use these entries IN PLACE OF the entries above if you are using SIP trunks
#### and are not registering your provider in sip.conf
; VICIDIAL_auto_dialer transfer script:
exten => 8365,1,Playback(sip-silence)
exten => 8365,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8365,3,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,4,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,5,Hangup

; VICIDIAL_auto_dialer transfer script SURVEY at beginning:
exten => 8366,1,Playback(sip-silence)
exten => 8366,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8366,3,AGI(agi-VDADtransferSURVEY.agi,${EXTEN})
exten => 8366,4,AGI(agi-VDADtransferSURVEY.agi,${EXTEN})
exten => 8366,5,Hangup

; VICIDIAL_auto_dialer transfer script Load Balance Overflow:
exten => 8367,1,Playback(sip-silence)
exten => 8367,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8367,3,AGI(agi-VDAD_LO_transfer.agi,${EXTEN})
exten => 8367,4,AGI(agi-VDAD_LO_transfer.agi,${EXTEN})
exten => 8367,5,Hangup

; VICIDIAL_auto_dialer transfer script Load Balanced:
exten => 8368,1,Playback(sip-silence)
exten => 8368,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8368,3,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
exten => 8368,4,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
exten => 8368,5,Hangup

; VICIDIAL_auto_dialer transfer script AMD with Load Balanced:
exten => 8369,1,Playback(sip-silence)
exten => 8369,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8369,3,AMD(3500|1500|300|5000|120|50|5|256)
exten => 8369,4,AGI(VD_amd.agi,${EXTEN})
exten => 8369,5,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
exten => 8369,6,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
exten => 8369,7,Hangup

; VICIDIAL auto-dial reminder script
exten => 8372,1,Playback(sip-silence)
exten => 8372,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8372,3,AGI(agi-VDADautoREMINDER.agi,${EXTEN})
exten => 8372,4,AGI(agi-VDADautoREMINDER.agi,${EXTEN})
exten => 8372,5,Hangup

; MANDITORY VDAD extens:
; In this setup, the serverIP is the prefix followed by agent conf_exten
; These lines are REQUIRED for VICIDIAL to work properly
; local server extens:
exten => _192*168*001*004*8600XXX,1,Goto(default,${EXTEN:16},1)
exten => _192*168*001*004*8600XXX*.,1,Goto(default,${EXTEN:16},1)
exten => _192*168*001*004*78600XXX,1,Goto(default,${EXTEN:16},1)
exten => _192*168*001*004*78600XXX*.,1,Goto(default,${EXTEN:16},1)
exten => _8600XXX*.,1,AGI(agi-VDADfixCXFER.agi)
exten => _78600XXX*.,1,AGI(agi-VDADfixCXFER.agi)

I really have no idea to resolve this problem, if any consultant can help!

I can pay for this

thanks

Did you ever receive any instructions from your carrier as to how exactly you need to format your dialstring so that calls can go through?

look

you have the 8365 context uncommented both

; VICIDIAL_auto_dialer transfer script:
exten => 8365,1,AGI(agi://127.0.0.1:4577/call_log)
exten => 8365,2,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,3,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,4,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,5,Hangup


exten => 8365,1,Playback(sip-silence)
exten => 8365,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8365,3,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,4,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,5,Hangup


i really recomend to you to use only

exten => 8365,1,Playback(sip-silence)
exten => 8365,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8365,3,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,4,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,5,Hangup

and coment this


; VICIDIAL_auto_dialer transfer script:
;exten => 8365,1,AGI(agi://127.0.0.1:4577/call_log)
;exten => 8365,2,AGI(agi-VDADtransfer.agi,${EXTEN})
;exten => 8365,3,AGI(agi-VDADtransfer.agi,${EXTEN})
;exten => 8365,4,AGI(agi-VDADtransfer.agi,${EXTEN})
;exten => 8365,5,Hangup

Thanks for all,

The problem was that I have to asterisk servers (production and test) which connect to the provider with the same account.