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Phone does not ring and no asterisk cli output ????????

PostPosted: Sat Aug 23, 2008 12:35 pm
by ermali
Hello i just finished installing vicidial on a ubuntu server 8.04 and i have a big problem. After finishingg the install i tryed to log in as agent but the phone doesnt ring and the asterisk cli does not show nothing . Maybe some script that is responsible for the identification of the agent isnt runing
Here is some output that looks strange to me on the /var/log/astguiclient/action_full.2008-08-23

2008-08-23 19:03:41|0|1|
Action: Hangup
Channel:

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2008-08-23 19:03:41|0|1|
Action: Originate
Channel: Local/55558600051@default
Context: default
Exten: 8300
Priority: 1
Callerid: ULGH34581219511021

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2008-08-23 19:03:43|0|1|
Action: Originate
Channel: SIP/7000
Context: default
Exten: 8600051
Priority: 1
Callerid: S0808231903438600051

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2008-08-23 19:03:44|1||Response: Error
Message: No channel specified

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2008-08-23 19:03:44|1||Response: Error
Message: Channel not specified

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2008-08-23 19:03:46|2||Response: Goodbye
Message: Thanks for all the fish.

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2008-08-23 19:03:46|2||Response: Goodbye
Message: Thanks for all the fish.

|
2008-08-23 19:03:46|1||Response: Error
Message: Channel not specified

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2008-08-23 19:03:48|2||Response: Goodbye
Message: Thanks for all the fish.

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2008-08-23 19:08:18|0|1|
Action: Hangup
Channel: SIP/7000-b6a453c8

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2008-08-23 19:08:18|0|1|
Action: Originate
Channel: Local/55558600051@default
Context: default
Exten: 8300
Priority: 1
Callerid: ULGH34581219511298


Maybe some agi script or some perl scrpt isnt functioning.

the output of screen -r is

15827.ASTVDremote (Detached)
15823.ASTVDauto (Detached)
15820.ASTlisten (Detached)
15817.ASTsend (Detached)
15814.ASTupdate (Detached)
15756.asterisk (Detached)
5069.ASTfastlog (Detached)
5066.ASTVDadapt (Detached)

PostPosted: Sat Aug 23, 2008 7:43 pm
by mflorell
Are you attaching to the real Asterisk CLI screen?

Is SIP/7000 a valid SIP peer that is registered in Asterisk?

PostPosted: Sun Aug 24, 2008 2:09 am
by ermali
It looks like Vicidial not interacts with asterisk, on the asterisk cli i see onle sendcron. Sip/7000 is a valid sip peer.

PostPosted: Sun Aug 24, 2008 8:42 am
by mflorell
Asterisk version?

vicidial.php build and version?

PostPosted: Sun Aug 24, 2008 9:50 am
by ermali
Asterisk is svn 1.4 and vicidial VERSION: 2.0.5-125 BUILD: 0317-2037

If i try to make a call from the agent page on the asterisk cli i dont see nothing :(

PostPosted: Sun Aug 24, 2008 10:16 am
by ermali
In the osterisk logs i see ERROR[2276] codec_dahdi.c: Failed to open /dev/zap/transcode: No such file or directory

PostPosted: Sun Aug 24, 2008 3:49 pm
by mflorell
Try using Asterisk 1.2 as is recommended in the documentation or be sure to set your server in the servers table to the proper Asterisk verison.

PostPosted: Sun Aug 24, 2008 4:17 pm
by ermali
Thanks Matt that was the problem. Installed version 1.2 and worked fine.

Thanks again.