vicidial.org

by **kolucoms6** » Fri Sep 05, 2008 3:00 pm

I have a vicidialnow on system with P4 3 Ghz and 2 GB DDR2 Transcend RAM and One External eth1 with Intel Chip 100/1000.

My dialer get broadband internet from 1 mbps line on eth0 which is 10/100.Eth1 is used for Internal lan.

But I am experiencing frequent dialer hangs...

Any Suggestion ?

by **mflorell** » Fri Sep 05, 2008 5:12 pm

loadavg when this happens, and before?

by **kolucoms6** » Fri Sep 05, 2008 5:16 pm

Sorry but didnt get you .

My tech guy said RAM is faulty. But I tried with both RAM and both RAM cant be faulty(chances are less).

Dialer gets hang when guys are on call. U can say every 60-90 mins.

by **kolucoms6** » Sat Sep 06, 2008 1:02 am

Where my server is going wrong ?

by **kolucoms6** » Sat Sep 06, 2008 9:09 pm

Any guidance ?

by **gardo** » Sun Sep 07, 2008 9:57 am

You didn't answer Matt's question on how much is your load average before and when it happens.

by **kolucoms6** » Mon Sep 08, 2008 8:20 am

How to find : load average ?

by **caged_penguin** » Mon Sep 08, 2008 8:25 am

Open a console in vicidialnow. walk up to it and login or get putty for your windoze puter and ssh in.
you can type 'top' and watch that..
or type 'uptime'.

by **kolucoms6** » Mon Sep 08, 2008 8:26 am

Let me get back to you with numbers once I reach office..

by **kolucoms6** » Tue Sep 09, 2008 11:03 am

Sometimes I get this Error :

free swap = 0 kb
total swap = 779144 kb
out of memory : killed process 21156

by **kolucoms6** » Tue Sep 09, 2008 4:51 pm

3 agents logged in on all servers
System Load Average: 1.18

by **mflorell** » Wed Sep 10, 2008 6:32 am

You need more RAM.

by **kolucoms6** » Wed Sep 10, 2008 10:28 am

3 agents , 2 GB..need more RAM ?

by **mflorell** » Wed Sep 10, 2008 3:09 pm

If your system is telling you that you're out of memory, then there is a problem. Maybe try to wipe CentOS and try another Linux distro since the default drivers in VICIDIALnow might be causing you problems.

by **kolucoms6** » Wed Sep 10, 2008 3:31 pm

I am changing my hardware to solve this problem :

AMD 5600 processor
HDD 320 GB
MOTHERBOARD : M2NVM DV1
Transcend RAM : 4 GB

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Dialer GETTING hang

Dialer GETTING hang

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