I am trying to find where is stored the data in the scenario of manual calls
Agent comes PAUSED
They select MANUAL DIAL
They enter phone number, area code, and click DIAL NOW
Information about call is showed and agent click DIAL.
Calls is placed and transfered to conference, and dispositioned.
When I want to look report for outbound calls, nothing is showed, where is stored info about this call?, I can't find those calls in vicidial_log table...
I need this information to make a report....
Thanks for your help.