Pause Time Auto Logout

[ecreek]

Hey Guys

Is it possible to have vicidial automatically log a user out of a campaign once they are in pause over a certain amount of time?

[mflorell]

That is hard-coded in the system at several hours I believe. There is no user-definable setting for this though.

[empowerit]

It's good to know it may be possible to do this. Would you be willing to direct me to where in the code I may be able to change that duration? My customer is requesting this be set to a lower value.

Any help would be appreciated.

[mflorell]

It should be set in the AST_VDauto_dial.pl script. One of the time calculations at the bottom should be it.