Local call time broken?

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Local call time broken?

Postby Nortelguy » Tue Nov 04, 2008 7:42 am

I have the times set and it was working at some point and I have noticed now that its not. What are some likely causes that would break this feature ?

I am dialing in Adapt_Taper, my call time is set to 915-2100 MON-FRI. I don't have any state rules added, I am dialing with remote agents. Local time on the server is correct. I was thinking about changing the default start and stop to all 0's since they are currently set to 900-2100 (shrug).

Any ideas?

VERSION: 2.0.5-145 BUILD: 81012-1725 DB Schema Version: 1111
Nortelguy
 
Posts: 120
Joined: Wed Sep 24, 2008 9:06 pm

Postby mflorell » Tue Nov 04, 2008 6:56 pm

Please post the full MySQL output from selecting the local call time that you created.

Also, you can run "AST_VDhopper.pl --debugX" to see the full queries that are used to adhear to the call time scheme that you have selected.
mflorell
Site Admin
 
Posts: 18339
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to Support

Who is online

Users browsing this forum: Bing [Bot], Google [Bot] and 37 guests