Remote agents "stuck" after hardware crash

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Remote agents "stuck" after hardware crash

Postby nkasoff » Wed Nov 19, 2008 5:12 pm

We just had a hardware crash, so Asterisk/Vicidial went down dirty, and now Vicidial seems to be "stuck." I was able to load a list, put it in a campaign, and it loaded the hopper. But I could not get the remote agents to move to the right campaign, they are stuck on a different one. I looked in vicidial_remote_agents, it changed in there, but it did not ever change on AST_timeonVDADallSUMMARY.php. So I deleted the offending campaign, created a new one, and also recreated the remote agents, they still won't show up on any campaign. What else should I be checking?

VERSION: 2.0.4-122 BUILD: 81011-0855
nkasoff
 
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Joined: Sun Jun 29, 2008 11:23 am

Re: Remote agents "stuck" after hardware crash

Postby avalanche » Wed Nov 19, 2008 9:19 pm

nkasoff wrote:We just had a hardware crash, so Asterisk/Vicidial went down dirty, and now Vicidial seems to be "stuck." I was able to load a list, put it in a campaign, and it loaded the hopper. But I could not get the remote agents to move to the right campaign, they are stuck on a different one. I looked in vicidial_remote_agents, it changed in there, but it did not ever change on AST_timeonVDADallSUMMARY.php. So I deleted the offending campaign, created a new one, and also recreated the remote agents, they still won't show up on any campaign. What else should I be checking?

VERSION: 2.0.4-122 BUILD: 81011-0855

Did you check for corrupted tables?
avalanche
 
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Postby nkasoff » Fri Nov 21, 2008 2:15 pm

Corrupt tables was it. Ran myisamchk on everything, and a --recover as needed (there were like 10 tables that needed it). All now seems to be good.
nkasoff
 
Posts: 63
Joined: Sun Jun 29, 2008 11:23 am


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