inbound calls are hanging up in closer

[prince.fer]

I am using vicidial trunk from svn (astguiclient-2.0.5rc).

exten => _1221,1,Ringing
exten => _1221,2,Wait(1)
exten => _1221,3,Answer ; Answer the line
exten => _1221,4,AGI(agi-VDAD_ALL_inbound.agi,CLOSER-----LB-----CLOSERCAMP-----1221-----Closer-----park----------999-----1)
exten => _1221,5,Hangup

* CLOSER is Group ID of ingroup
* CLOSERCAMP is the Group Name of ingroup
* 1221 is the testing number used for inbound.
* INBOUND is the name of campaign id

Also i have tickmark the "Allowed Inbound Groups" in campaing name INBOUND. When the agent loggin they choose the in-group and than click on RESUME to get calls.

Below is the agi debug. When i am dialing to my inbound number it is getting hangup without connecting to the campaign.
What could be the problem.




-- Executing [1221@default:1] Ringing("SIP/22000-b76038f8", "") in new stack
-- Executing [1221@default:2] Wait("SIP/22000-b76038f8", "1") in new stack
-- Executing [1221@default:3] Answer("SIP/22000-b76038f8", "") in new stack
-- Executing [1221@default:4] AGI("SIP/22000-b76038f8", "agi-VDAD_ALL_inbound.agi|CLOSER-----LB-----CLOSERCAMP-----1221-----Closer-----park----------999-----1") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- AGI Script agi-VDAD_ALL_inbound.agi completed, returning 0
-- Executing [1221@default:5] Hangup("SIP/22000-b76038f8", "") in new stack
== Spawn extension (default, 1221, 5) exited non-zero on 'SIP/22000-b76038f8'
-- Executing [h@default:1] DeadAGI("SIP/22000-b76038f8", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
localhost*CLI> agi debug
AGI Debugging Enabled
-- Executing [1221@default:1] Ringing("SIP/22000-b76038f8", "") in new stack
-- Executing [1221@default:2] Wait("SIP/22000-b76038f8", "1") in new stack
-- Executing [1221@default:3] Answer("SIP/22000-b76038f8", "") in new stack
-- Executing [1221@default:4] AGI("SIP/22000-b76038f8", "agi-VDAD_ALL_inbound.agi|CLOSER-----LB-----CLOSERCAMP-----1221-----Closer-----park----------999-----1") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
AGI Tx >> agi_request: agi-VDAD_ALL_inbound.agi
AGI Tx >> agi_channel: SIP/22000-b76038f8
AGI Tx >> agi_language: en
AGI Tx >> agi_type: SIP
AGI Tx >> agi_uniqueid: 1235736326.5162
AGI Tx >> agi_callerid: 22000
AGI Tx >> agi_calleridname: 22000
AGI Tx >> agi_callingpres: 0
AGI Tx >> agi_callingani2: 0
AGI Tx >> agi_callington: 0
AGI Tx >> agi_callingtns: 0
AGI Tx >> agi_dnid: 1221
AGI Tx >> agi_rdnis: unknown
AGI Tx >> agi_context: default
AGI Tx >> agi_extension: 1221
AGI Tx >> agi_priority: 4
AGI Tx >> agi_enhanced: 0.0
AGI Tx >> agi_accountcode:
AGI Tx >> CLI>
AGI Rx << STREAM FILE sip-silence ""
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
AGI Tx >> 200 result=0 endpos=160
AGI Rx << STREAM FILE sip-silence ""
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
AGI Tx >> 200 result=0 endpos=160
-- AGI Script agi-VDAD_ALL_inbound.agi completed, returning 0
-- Executing [1221@default:5] Hangup("SIP/22000-b76038f8", "") in new stack
== Spawn extension (default, 1221, 5) exited non-zero on 'SIP/22000-b76038f8'
-- Executing [h@default:1] DeadAGI("SIP/22000-b76038f8", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
AGI Tx >> agi_network: yes
AGI Tx >> agi_network_script: call_log--HVcauses--PRI-----NODEBUG-----16---------------
AGI Tx >> agi_request: agi://127.0.0.1:4577/call_log--HVcauses ... ----------
AGI Tx >> agi_channel: SIP/22000-b76038f8
AGI Tx >> agi_language: en
AGI Tx >> agi_type: SIP
AGI Tx >> agi_uniqueid: 1235736326.5162
AGI Tx >> agi_callerid: 22000
AGI Tx >> agi_calleridname: 22000
AGI Tx >> agi_callingpres: 0
AGI Tx >> agi_callingani2: 0
AGI Tx >> agi_callington: 0
AGI Tx >> agi_callingtns: 0
AGI Tx >> agi_dnid: 1221
AGI Tx >> agi_rdnis: unknown
AGI Tx >> agi_context: default
AGI Tx >> agi_extension: h
AGI Tx >> agi_priority: 1
AGI Tx >> agi_enhanced: 0.0
AGI Tx >> agi_accountcode:
AGI Tx >>
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 202.129.198.2
-- Hungup 'Zap/pseudo-397095367'
== Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/21000-098d8080'
-- Executing [h@default:1] DeadAGI("SIP/21000-098d8080", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
AGI Tx >> agi_network: yes
AGI Tx >> agi_network_script: call_log--HVcauses--PRI-----NODEBUG-----16---------------
AGI Tx >> agi_request: agi://127.0.0.1:4577/call_log--HVcauses ... ----------
AGI Tx >> agi_channel: SIP/21000-098d8080
AGI Tx >> agi_language: en
AGI Tx >> agi_type: SIP
AGI Tx >> agi_uniqueid: 1235736290.5159
AGI Tx >> agi_callerid: unknown
AGI Tx >> agi_calleridname: S0902271734498600051
AGI Tx >> agi_callingpres: 0
AGI Tx >> agi_callingani2: 0
AGI Tx >> agi_callington: 0
AGI Tx >> agi_callingtns: 0
AGI Tx >> agi_dnid: unknown
AGI Tx >> agi_rdnis: unknown
AGI Tx >> agi_context: default
AGI Tx >> agi_extension: h
AGI Tx >> agi_priority: 1
AGI Tx >> agi_enhanced: 0.0
AGI Tx >> agi_accountcode:
AGI Tx >>

Thanks

Regards

[mflorell]

Need to see the agiout logfile output, NOT the AGI debug on Asterisk(that doesn't help at all)

[prince.fer]

Below is the output of agiout

2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi|Perl Environment Dump:
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi|0|CLOSER-----LB-----CLOSERCAMP-----1221-----Closer-----park----------999-----1
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi| -- accountcode =
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi| -- callerid = 22000
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi| -- calleridname = 22000
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi| -- callingpres = 0
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi| -- callington = 0
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi| -- channel = SIP/22000-095e9d48
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi| -- context = default
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi| -- dnid = 1221
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi| -- extension = 1221
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi| -- language = en
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi| -- priority = 4
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi| -- type = SIP
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1235741068.3
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi|AGI Variables: |1235741068.3|SIP/22000-095e9d48|1221|SIP|Closer|
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |CLOSERCAMP|Closer-1221|2009-02-27 18:54:29
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi|-- VDCL vcl insert: |1||53|
|select LAST_INSERT_ID() LIMIT 1;|
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi|-- VDCL vl update: |0E0||
|UPDATE vicidial_list set status='DROP' where lead_id = '';|
2009-02-27 18:54:29|agi-VDAD_ALL_inbound.agi|-- VDCL vac record deleted: |0E0| |


Thanks

[enjay]

is there any data after that like it complaining of not being able to find an available agent etc? (would be underneath the output you've listed).

-Art

[prince.fer]

No there is not other data after that..