Hi Matt,
I created script and launch in vicidial during call:-
When script launch during call , script having + sign after every word.
I have troubleshoot. but I have not solved.
Please help me, how to solve this problem:-
Good+morning/afternoon/evening+sir/madam.+This+is+______+calling+on+BEHALF+of+Vodafone.
Sir/Madam,+this+is+a+free+advisory+service+for+Vodafone’s+high+end+customers.
Our+system+has+analysed+the+usage+on+your+cell+number+9987227868+in+the+name+of+Mr./Ms.
Arvind+and+I+would+require+about+10+minutes+of+your+time+to+explain+the+same(pause).
…can+I+continue?+
If+yes+continue,+if+no+:++I+apologize+for+disturbing+you.+Can+I+call+you+later+in+the+day+or+would+you+prefer+that+I+call+you+tomorrow?
Have+a+nice+day
If+yes:
Am+I+speaking+to+Mr./Ms+Arvind
(confirm+name+on+database+OR+correct+it)
Thanks & regards
Arvind